Port Elizabeth: Technical Manager posted by Daisy Business Solutions

March 9, 2026 Jobs in Eastern Cape

Daisy Business Solutions

Eastern Cape

Telecommunication

Job Description

POSITION: TECHNICAL MANAGER

AREA: PORT ELIZABETH

A renowned Office Automation, Connectivity, Telecommunications and Security company in the Eastern Cape is currently seeking a Technical Manager to supervise and lead their team of Technicians that provide technical service-related support and installations and to ensure teamwork and customer satisfaction is driven.

SKILLS AND QUALIFICATIONS:

Minimum Grade 12
Experience in a Management capacity advantageous
Basic networking experience
Basic Microsoft office knowledge
Yeastar, Samsung or Panasonic PABX experience
Basic Mikrotik knowledge advantageous

Certified in Hikvsion Advantageous

Must be able to build site solutions i.e. complete site surveys
Flexible travel and office hours
Valid Drivers license
Ability to speak English and Afrikaans advantageous with clear oral and written skills

STAFF MANAGEMENT:

Management of technicians
Scheduling of the set-up and installations
Organise workflow and ensure that employees understand their daily duties and which work has been delegated to them.
Manage and maintain monthly standby roster and ensure after hour support of standby employees are in place.
Train technicians or arrange for training on new products or product updates.
Set goals for performance deadlines in ways that comply with the company’s vision.
Utilise KPI metrics to help guide team performance through coaching.

CUSTOMER SERVICE

Attend to customer complaints and resolve or escalate issues accordingly and when necessary, recommend system improvements and/or replacements.
Drive effective customer service and ensure quality of service is standardised across all technicians
Create and maintain all relevant records, files and documentation required for seamless customer service
Set up customer training after installations where necessary.
Measure, monitor and maintain customer service and satisfaction.

View Job Bryanston: Customer Relationship Liaison posted by Daisy Business Solutions

How to Apply

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About Telecommunication Jobs in Eastern Cape

The telecommunication industry is a significant sector in Eastern Cape, South Africa, typically offering a range of opportunities for professionals looking to advance their careers. Generally, the job market trends in this field are characterized by a growing demand for skilled workers to support the increasing adoption of digital technologies.

In terms of salary expectations, it’s common for telecommunication professionals to earn salaries that vary widely depending on factors such as level of experience, company size, and industry sector. Typically, entry-level positions may fall within a broad range of R200 000 to R400 000 per annum, while more senior roles can command salaries ranging from R600 000 to R1 500 000 per annum or more. However, it’s essential to note that these are general estimates and actual salaries may differ significantly.

Common skills required for telecommunication roles in Eastern Cape include proficiency in programming languages such as Java or Python, experience with network protocols and architectures, strong analytical and problem-solving skills, excellent communication and teamwork abilities, knowledge of telecommunications regulations and standards, and a solid understanding of software development methodologies. Often, professionals in this field also require certification in areas like CompTIA Network+ or Cisco CCNA.

The telecommunication industry is commonly employed in sectors such as financial services, technology, manufacturing, and government. In addition to these traditional industries, there are also opportunities emerging in the education sector, healthcare, and e-commerce.

Career progression for telecommunication professionals in Eastern Cape can vary depending on individual goals and aspirations. Generally, common career paths include moving into senior technical roles, taking on leadership positions within companies, or transitioning into specialized areas like cybersecurity or data analytics. Development opportunities often include attending industry conferences, participating in training programs, and seeking mentorship from experienced professionals.

View Job Cape Town: RF Planning Engineer posted by Tower Group

This information provides general career guidance. Actual salaries and requirements vary by employer.

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