Western Cape: Sales Manager posted by Innovazi Consulting (Pty) Ltd

The Sales Manager’s purpose is to lead, motivate, and manage a sales team to achieve company goals by developing effective sales strategies, setting targets, coaching representatives, analyzing performance data, and overseeing daily sales and technician operations to drive growth and customer satisfaction. They act as a crucial link between business objectives and customer delivery, ensuring sales efforts align with overall company strategy.

KEY PERFORMANCE AREAS:

• Sales Target & Revenue Achievement: Monitoring monthly/quarterly growth, target attainment, and sales volumes by region.
• Sales Pipeline Management: Overseeing lead quality, conversion rates, average deal size, and sales cycle length.
• Team Performance & Coaching: Hiring, training, motivating, and monitoring individual sales rep activity (calls, demos).
• Strategic Planning & Analytics: Forecasting sales, managing budgets, and analyzing performance data for strategic improvements.
• Customer Relationship Management (CRM): Managing customer acquisition cost, retention, churn rates, and lifetime value.
• Sales Strategy: Developing and executing strategies to meet business and regional goals.
• Performance Tracking: Using data to drive decisions, including lead generation and conversion metrics.
• Productivity: Improving sales force automation and optimizing sales processes.

KEY RESPONSIBILITIES:

Strategy & Planning:

• Develop sales plans, set realistic targets, and create strategies to meet them.

Team Leadership:

• Recruit, hire, train, mentor, and motivate a team of sales representatives and technicians.

Performance Management:

• Monitor sales performance, analyse data, provide feedback, and hold team members accountable.

Sales Execution:

• Oversee the sales process, manage key accounts, and sometimes participate in sales activities directly.

Customer Relations:

• Manage and nurture customer relationships to ensure satisfaction and loyalty.

Reporting & Analysis:

• Create sales forecasts, generate reports, and interpret market trends to adapt strategies.

CORE OBJECTIVES:

• Drive Revenue: Generate profits by effectively selling products or services.
• Achieve Goals: Meet or exceed sales targets and business objectives.
• Build High-Performance Teams: Cultivate a motivated, skilled, and efficient sales force.
• Ensure Growth: Expand market share and secure the company’s competitive edge.

MINIMUM REQUIREMENTS:

• Grade 12 / Matric.
• A Tertiary qualification in Commerce will be advantageous.
• A minimum of 5 years’ experience in a similar Sales Management position.
• Experienced and skilled in developing effective sales strategies, setting targets, analyzing performance data, and reporting to Senior Management.
• Proficiency in Microsoft Office with intermediate level.
• Valid driver’s license and own reliable vehicle.
• Ability to motivate, lead, train, and manage a Sales team.
• Strong numerical skills, with the ability to forecast sales and manage budgets.
• Excellent selling, presentation, and communication skills (verbal and written).
• Excellent interpersonal skills.
• Strong negotiation skills.
• Excellent analytical and organizational skills.
• Excellent problem-solving skills.
• Ability to meet deadlines.

PERSONAL ATTRIBUTES:

• Healthy, Positive and Self-Motivated individual.
• Patient, tactful, diplomatic and approachable.
• Ability to stay calm in stressful situations.
• Good situational awareness.
• Respect the importance of confidentiality.
• Team Player and Leader.
• Be able to work accurately, with good attention to detail.