Job Description
About the Role
We are seeking a highly experienced and skilled Executive Assistant Manager to join our team at Craven Cottage CC in the Western Cape. As a key member of our management team, you will be responsible for providing strategic support to the Managing Director and overseeing the daily operations of our hotel. Your exceptional leadership skills, combined with your passion for delivering ultra-luxury service, make you an ideal candidate for this role.
Key Responsibilities
- Assist the Managing Director in strategic planning, direction, and coordination of all hotel operations.
- Oversee daily operations across all departments to ensure consistency in ultra-luxury service delivery.
- Lead, mentor, and develop Heads of Department; conduct performance reviews and succession planning.
- Champion the hotel’s brand standards, ensuring every guest touchpoint reflects the five-star ethos.
- Manage and resolve escalated guest complaints with diplomacy, empathy, and swift resolution.
- Review and analyse operational KPIs, financial performance reports, and guest satisfaction scores.
- Drive revenue-generating initiatives in collaboration with Sales, Revenue, and F&B teams.
- Ensure full compliance with all statutory, health, safety, and licensing requirements.
- Represent the hotel at industry events, VIP functions, and community engagements.
- Oversee budgeting processes and monitor departmental cost controls.
- Foster a culture of continuous improvement, innovation, and genuine hospitality.
- Deputise for the Managing Director in their absence.
Requirements
- Grade 12
- A formal hospitality qualification
Qualifications
- Minimum 8–10 years’ progressive hotel management experience, with at least 3 years at EAM or equivalent.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Media/Photography Jobs in Western Cape
The Western Cape, South Africa is home to a thriving media and photography industry, offering a range of career opportunities for those with a passion for visual storytelling and digital content creation. Typically, this field is driven by the growth of technology and social media, leading to an increased demand for skilled professionals who can produce high-quality content.
Generally, salaries in this industry vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide exact figures, broad salary ranges for media and photography positions in Western Cape typically fall within the following bands: R300 000 – R600 000 per annum for junior roles, and R600 000 – R1 200 000 per annum for senior or specialized positions. However, salaries can fluctuate based on individual circumstances, industry trends, and geographic location.
Common skills required for media and photography roles in Western Cape include proficiency in Adobe Creative Suite, experience with camera equipment and editing software, strong visual storytelling skills, attention to detail, excellent communication and interpersonal skills, and the ability to work under pressure. Additionally, knowledge of SEO principles, social media platforms, and content management systems can be beneficial.
The financial services sector, technology industry, and manufacturing sector are common industries that employ media and photography professionals in Western Cape. Other sectors, such as tourism, education, and healthcare, also value the skills offered by this profession. Often, companies in these sectors require media professionals to create engaging content for their websites, social media channels, and marketing materials.
Career development opportunities for media and photography professionals in Western Cape are diverse and varied. Typically, senior roles involve leading teams of photographers and editors, while specialized positions may focus on video production, social media management, or brand storytelling. Common career progression paths include moving from junior to senior roles within the same company, taking up freelance work, or starting one’s own business. With experience and continuous skill-building, professionals in this field can expect to see significant growth and advancement opportunities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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