South Africa: Senior Therapist (With A Passion For Yoga) – Luxury Safari Lodge – Greater Kruger | Lb posted by HotelJobs

Senior Therapist | Luxury Safari Lodge | Greater Kruger ? Salary: R16;000 ? Accommodation: Live-in ? Location: Greater Kruger Kendrick Recruitment is seeking a passionate and experienced Senior Therapist to join a luxury safari lodge in the Greater Kruger region. This is an exciting opportunity for a wellness professional with a love for holistic treatments and a passion for yoga, looking to grow within a high-end hospitality environment. ? Requirements Relevant spa qualification with proven experience Passion for wellness, yoga, and holistic guest experiences Strong leadership and team management skills Excellent communication and guest engagement abilities High attention to detail and organizational skills ? Key Responsibilities ? Operational Oversee the daily operations of the Wellness Centre, ensuring smooth and efficient service delivery Maintain cleanliness, organization, and stock levels across all wellness areas Ensure opening and closing procedures are followed consistently Report and follow up on maintenance issues to ensure minimal guest disruption Uphold high standards of SOPs across all treatments and wellness facilities Ensure safety procedures are followed, including proper use of equipment and electrical items ? Guest Experience Engage with guests proactively, promoting wellness facilities and experiences Manage bookings efficiently, ensuring proper scheduling for treatments Deliver high-quality treatments to international luxury standards Ensure all guests complete necessary forms and receive personalized, safe treatments Provide a holistic and memorable wellness journey from start to finish Maintain strict guest confidentiality and professionalism at all times Assist guests with boutique purchases and wellness-related services ???? Team Management Train, mentor, and support therapists, ensuring adherence to standards and protocols Conduct performance reviews and address any performance concerns Manage team schedules, leave, and daily operations according to business needs Maintain high levels of hygiene, grooming, and professionalism within the team Foster a positive team environment through communication and motivation Ensure the team is well-versed in all treatments, wellness offerings, and unique guest experiences ? Administration Assist with stock takes, stock control, and reporting discrepancies Monitor and report stock shortages and manage ordering processes Ensure compliance with health and safety standards and hygiene protocols Capture treatments accurately on systems and maintain up-to-date records Monitor departmental budgets and support cost control initiatives Build and maintain strong supplier relationships Communicate effectively with management regarding guest feedback and operational needs ? This role is ideal for a dedicated and well-rounded wellness professional who thrives in a luxury lodge environment and is passionate about delivering exceptional guest experiences.