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Blackheath: National Key Account Manager

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Job Description

About the Role

LK Products, a division of Bidvest Group, is seeking an experienced National Key Account Manager to join their team. As a key member of the sales department, you will be responsible for building strong relationships with strategic customers and driving long-term success for the company.

Key Responsibilities

  • Conduct strategic planning to improve customer results
  • Ensure thorough understanding of key customer needs and requirements
  • Establish and oversee internal budgets with the company and external budgets with customers
  • Negotiate contracts with customers and establish timeline of performance
  • Work with managers and team members of various departments (e.g., design, sales team, creative, advertising, logistics, managers, marketing) dedicated to the same customer account to ensure that the highest quality of materials are being produced and all customer needs are met
  • Collaborate with the sales team to maximise profit by up-selling or cross-selling
  • Resolve customers complaints
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Facilitate expansion of relationships with existing customers given their specific need and bring in new customers
  • Serve as the link of communication between key customers and internal teams
  • Analyse customer data to provide effective customer relationship management
  • Develop trust relationships and maintain current relationships with a portfolio of major customers
  • Prepare weekly/monthly reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Plan and present reports on account progress, goals, and quarterly initiatives

Requirements

  • Matric
  • Bachelor’s degree in marketing, business administration, sales, or relevant field would be advantageous
  • At least 4-5 years’ sales / management / key account management experience within a retail / wholesale environment (non-negotiable)
  • Proven experience in delivering customer solutions and meeting sales goals
  • Well-developed time management skills
  • Team player with high level of emotional intelligence
  • Exceptional communication skills (written and verbal)
  • Computer literate (experience with CRM software would be beneficial)
  • Self-motivated and results-driven
  • Strong negotiation skills
  • Ability to analyse data and translate into results
  • Exceptional organisational skills
  • Well-developed management skills
  • Driver’s licence and own transport
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Qualifications

No formal education/certifications mentioned.

Salary & Benefits

A market-related salary with incentive scheme will be negotiated based on qualifications, skills and experience.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Cape Town Region

Cape Town’s sales landscape is shaped by the city’s strong economy, diverse industry base, and growing demand for innovative solutions. Typically, sales professionals in this region can expect to find opportunities across various sectors, including technology, financial services, manufacturing, and e-commerce. Generally, these roles require a combination of interpersonal skills, business acumen, and technical knowledge to drive revenue growth and customer satisfaction.

In terms of compensation, salaries for sales positions in Cape Town vary widely depending on factors such as experience, company size, industry sector, and individual performance. Typically, common salary ranges for entry-level sales roles start around R200 000 – R400 000 per annum, with experienced professionals earning upwards of R600 000 – R1 million or more. However, it is essential to note that these figures are broad estimates and may not reflect actual salaries for specific job openings.

Common skills required for success in sales roles include strong communication and interpersonal skills, the ability to build rapport with customers and stakeholders, a solid understanding of industry trends and market dynamics, and proficiency in CRM software and sales tools. Often, sales professionals also benefit from technical knowledge in areas such as data analysis, marketing, or product development. In addition, many employers place a high value on sales candidates with strong business acumen, problem-solving skills, and the ability to work independently.

Sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. The financial services sector, for example, commonly employs sales professionals to build relationships with clients and promote financial products. Similarly, the technology industry often requires sales talent to drive revenue growth through product sales and partnerships. Manufacturing and e-commerce sectors also frequently rely on skilled sales professionals to expand their customer base and increase market share.

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Career development opportunities are available in sales roles, with many employers investing in training and development programs to enhance employee skills and knowledge. Typically, successful sales professionals can expect to progress to leadership roles or transition into specialized areas such as account management, business development, or sales strategy. With experience and a strong track record of performance, sales talent can also pursue opportunities in related fields such as marketing, product management, or entrepreneurship.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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