Job Description
About the Role
The Client Lifecycle Management (CLM) Team is a newly formed, centralised function designed to support the investment activity of both individual and institutional clients across our clients global fund ranges. The team plays a pivotal role in facilitating fund investment inflows and outflows by managing key client lifecycle events, with a primary focus on executing Anti-Money Laundering (AML) and Know Your Client (KYC) due diligence throughout the full client relationship.
Key Responsibilities
- Ensure clients are appropriately onboarded by completing initial KYC due diligence on individual and institutional clients, including engaging with clients to understand corporate structures and obtain required documentation
- Oversee KYC refreshes, ongoing due diligence (ODD) and politically exposed person (PEP) approval processes
- Monitor progress of onboarding and due diligence processes involving third parties and internal stakeholders
- Serve as the primary point of contact for KYC-related queries and communication
- Manage query resolution from clients, third parties and internal teams like Client Group and Client Operations
- Collaborate with key internal and external stakeholders, including Legal, Compliance, Onboarding, Fund Operations and transfer agents, to ensure timely, policy compliant completion of KYC requirements
- Monitor risks, trends and issues to ensure effective controls are in place, proactively escalating high-risk cases or anomalies and adapting processes to support continuous improvement
- Maintain accurate records to support audit and reporting requirements
- Source, aggregate and present reportable information in formats required by fund committees, boards, investors and management
- Stay informed on evolving KYC, AML and regulatory requirements and ensure team compliance with these standards
- Operate effectively within specialised CLM platforms and work with technology teams to streamline workflows, reduce manual interventions and enhance automation, monitoring and regulatory readiness
- Develop and maintain strong working relationships across all relevant internal functions and external service providers
Requirements
- An undergraduate degree in law, commerce, or a related field
- 2-3 years relevant work experience at a financial institution, bank, asset manager, development finance institution or professional services, law, accounting or consulting firm
- Experience in client-facing roles, with the ability to manage challenging or sensitive conversations professionally
- Familiarity with client lifecycle management (CLM) platforms, as well as AI tools or low code/no code automation tools
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Management Jobs in Western Cape
In Western Cape, South Africa, other management positions typically fall under various industries such as financial services sector, technology industry, and manufacturing sector, where effective leadership and strategic decision-making are crucial to drive growth and success.
When it comes to salary expectations for this type of role, it’s common for management positions in the Western Cape to command a broad range of salaries. Typically, entry-level management roles may start at around R600 000 – R800 000 per annum, while senior management positions can range from R1 million – R3 million or more, depending on factors such as experience, company size, and industry sector. It’s essential to note that these are general estimates, and actual salaries can vary widely.
In terms of skills required for other management positions in the Western Cape, common requirements include strong leadership and communication skills, strategic thinking, problem-solving abilities, and a proven track record of driving business growth and innovation. Typically, managers in this field also need to possess excellent analytical and technical skills, as well as the ability to build and maintain effective relationships with colleagues, customers, and stakeholders. Other essential skills may include project management, change management, and digital literacy.
Industries commonly employing other management positions in Western Cape typically include financial services sector, technology industry, manufacturing sector, and tourism. In these sectors, managers are often responsible for driving business strategy, managing teams, and ensuring operational efficiency.
Career development opportunities for professionals in other management positions in the Western Cape are generally excellent, with many companies investing heavily in training and development programs to equip their employees with the skills needed to succeed in an ever-changing business environment. Typically, career progression paths may involve taking on increasingly senior roles, such as department head or director, or transitioning into specialized fields like operations management or human resources. Overall, a career in other management positions in Western Cape can be rewarding and challenging, offering opportunities for professional growth and development in a dynamic and fast-paced business landscape.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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