Job Description
About the Role
To drive revenue growth and operational efficiency within the Rent-to-Own division by managing sales activities, overseeing daily operations, and ensuring an exceptional customer experience throughout the rental-to-ownership lifecycle.
Key Responsibilities
* Promote and sell Rent-to-Own products/services to new and existing customers
* Identify sales opportunities and actively generate leads
* Achieve and exceed monthly sales targets
* Build and maintain strong customer relationships
* Conduct needs assessments and present suitable Rent-to-Own solutions
* Prepare and present quotations, contracts, and agreements
* Guide customers through the Rent-to-Own process from onboarding to ownership
* Ensure clear communication of terms, conditions, and payment structures
* Handle customer queries, complaints, and escalations professionally
* Monitor customer accounts, including payment tracking and follow-ups
* Oversee daily operations of the Rent-to-Own function
* Coordinate vehicle/product allocation, availability, and returns
* Ensure contracts, documentation, and compliance requirements are accurately completed
* Work closely with finance on billing, collections, and account reconciliation
* Monitor stock/assets within the Rent-to-Own fleet or inventory
* Track payments, arrears, and account performance
* Assist with credit checks and customer approvals
* Ensure accurate record-keeping and reporting
* Prepare weekly/monthly performance reports
* Ensure all transactions comply with company policies and legal requirements
* Minimise risk through proper vetting and monitoring of customers
* Enforce contract terms and manage defaults or repossessions where necessary
Requirements
### Education & Experience
Relevant qualification in Business, Sales, or Operations (preferred)
25 years experience in sales, operations, or a similar role
Experience in car rental, fleet management, or finance/Rent-to-Own models is advantageous
Skills & Competencies
* Strong sales and negotiation skills
* Excellent communication and customer service abilities
* High level of attention to detail and administrative accuracy
* Ability to manage multiple tasks and work under pressure
* Financial acumen and understanding of credit processes
* Problem-solving and decision-making skills
Key Performance Indicators (KPIs)
Monthly sales targets achieved
Customer satisfaction and retention rates
Payment collection and arrears management
Operational efficiency and turnaround times
Accuracy of documentation and reporting
Salary & Benefits
Salary R10 000 + Commission
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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