eThekwini: Fitness Instructor 22.5 x 2 – Kings Park posted by Virgin Active South Africa Pty Ltd

April 28, 2026 Jobs in eThekwini

Virgin Active South Africa Pty Ltd

KwaZulu-Natal

Customer service / support

Job Description

About the Role

As a Fitness Instructor at Virgin Active Kings Park, you will play a crucial role in inspiring members to live active lives. Your purpose is to promote our world-class fitness products and increase member retention through effective new member induction and promotion of existing and new fitness initiatives.

Key Responsibilities

Conducting fitness initiatives to increase member retention
Building relationships with members to achieve member retention
Adhering to operational & administrative requirements
Ensuring the health and safety of members at all times
Actively managing ongoing training and self-development to keep abreast of industry changes
Actively assisting and promoting ancillary products and services available to members

Requirements

Matric qualification
Industry recognized fitness qualification
A minimum of 6 months experience within fitness
First Aid qualification with AED certification
Experience in member service (customer service)
Ability to work shifts, including weekends and public holidays
Adaptability (must be able to adapt to a fast-paced, changing environment)
Curiosity (must be willing to succeed, seek opportunities to learn and grow)
Winning mentality (must be willing to go over and above to achieve success)
Motivation to achieve success
Commitment to making a difference in people’s lives
Growth mindset
Ability to work independently
Trustworthiness (must always act in doing the right thing)
Drive to create moments of magic for members

Qualifications

None mentioned.

Salary & Benefits

Salary details not specified.

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How to Apply

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About Customer service / support Jobs in KwaZulu-Natal

In KwaZulu-Natal, the customer service and support industry is typically a growing sector, driven by the increasing need for effective communication and problem-solving skills in various sectors. As a result, this field offers a range of opportunities for individuals who are passionate about delivering exceptional service to clients and customers. Generally, career progression in this field can lead to more senior roles with greater responsibility and higher earning potential.

Typically, salaries for customer service and support professionals in KwaZulu-Natal fall within the broad range of R300 000 to R600 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these figures are general estimates and actual salaries can vary significantly.

Common skills required for customer service and support roles include excellent communication and interpersonal skills, problem-solving abilities, a strong work ethic, attention to detail, adaptability, and technical proficiency in tools such as CRM software or helpdesk platforms. Often, candidates with experience in sales, marketing, or human resources also possess valuable transferable skills that can be applied to these types of roles.

Many industries commonly employ customer service and support professionals, including financial services sector, technology industry, manufacturing sector, and e-commerce companies. The demand for skilled customer-facing staff is high across various sectors, making this a versatile field with opportunities for growth.

Career development in customer service and support often involves progressing to more senior roles such as team leader or supervisor, where individuals can develop their leadership skills, mentor others, and contribute to the overall strategy of the organisation. Typically, employees in these roles have several years of experience under their belt, and may also have opportunities for career advancement into management positions or specialist roles within the company.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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