South Africa: Guest Experience Curator – Luxury Safari Lodge – Tanzania | Lb posted by Kendrick Recruitment

About the Role

We are seeking an exceptional Guest Experience Curator to join our luxury safari lodge in Tanzania. As a highly detail-oriented and guest-focused hospitality professional, you will be passionate about creating seamless, personalised, and unforgettable safari experiences.

Key Responsibilities

• Curate, manage, and oversee the full guest experience across all lodges and villas

• Ensure every guest journey is seamless, intuitive, and highly personalised in line with luxury standards

• Collaborate with all departments including management, guides, housekeeping, and culinary teams to deliver a cohesive guest experience

• Act as a central point of coordination for guest preferences before, during, and after stays

• Ensure guest profiles and preferences are accurately recorded and consistently applied

• Plan and coordinate bespoke guest activities tailored to individual preferences

• Create memorable experiences for special occasions with a strong emotional and personal touch

• Anticipate guest needs and ensure exceptional levels of satisfaction at all times

• Support food, beverage, wine, and wellness experiences aligned with guest expectations

• Collect and analyse guest feedback to continuously improve service delivery

• Support leadership, training, and development of lodge staff

• Provide support as acting front-of-house manager when required

• Demonstrate flexibility and adaptability in line with operational needs

• Contribute to a positive and professional working environment

• Perform additional duties as reasonably required by management

Requirements

Minimum 3 years’ experience in luxury hospitality, ideally within a five-star lodge or hotel environment

Strong background across multiple hospitality departments advantageous

Hospitality qualification preferred

Exceptional attention to detail and guest care focus

Strong leadership, coordination, and communication skills

Ability to multitask and perform under pressure in a remote environment

Excellent knowledge of food, beverage, and service standards

Understanding of guest preferences, dietary requirements, and cultural sensitivity

Strong computer literacy and administrative capability

Valid driver’s license required

Excellent English communication skills; additional languages advantageous

Qualifications

No formal education or certifications mentioned.

Salary & Benefits

Salary: USD 2,600