Job Description
About the Role
We are seeking an experienced Butler to join our luxury lodge team in Welgevorden. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met during their stay, and creating memorable experiences.
Key Responsibilities
- Manage inventory and ordering supplies from stores as needed
- Oversee special events or private dining experiences for guests
- Greet guests warmly, present menus, and take food and beverage orders accurately and efficiently
- Serve food and drinks promptly, ensuring accuracy in order delivery and adherence to service standards
- Prepare and serve alcoholic and non-alcoholic beverages according to recipes and guest preferences
- Set tables and conduct service according to Standard Operating Procedures
- Conduct suite checks (AM and PM) ensuring mini bars are restocked and both still and sparkling water are replenished
- Interact with guests in a friendly and professional manner, providing recommendations, answering questions, and ensuring guest satisfaction throughout their stay
- Maintain cleanliness and hygiene standards in dining areas, bar, and lounge area including tables, chairs, and service stations
Requirements
- Previous experience in a similar role, preferably in a lodge or hospitality setting
- Excellent communication and interpersonal skills with the ability to interact confidently and professionally with guests and colleagues
- Strong customer service orientation with a focus on delivering exceptional guest experiences and building rapport with guests
- Ability to work effectively under pressure, multitask, and maintain composure during busy service periods
- Flexibility to work varied shifts, including evenings, weekends, and holidays, as required by the Lodge’s operational needs
- Basic knowledge of food and beverage service techniques, including food handling, drink preparation, and service etiquette
Qualifications
- Formal education/certifications (if applicable)
Salary & Benefits
- Competitive salary to be discussed during the interview process
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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