Cape Town Region: Hr Manager – Cape Town posted by Phoenix Recruitment

April 28, 2026 Jobs in Cape Peninsula

Phoenix Recruitment

Western Cape

HR & recruitment

Job Description

About the Role

We are seeking a highly skilled and experienced Human Resources Manager to join our team in Cape Town. As an integral part of our hotel’s leadership, you will play a critical role in shaping our culture, supporting leaders, and ensuring compliance and structure. With a focus on delivering exceptional employee experiences and operational excellence, this is a unique opportunity for an HR professional to make a tangible impact in a fast-paced people-first hospitality environment.

Key Responsibilities

Act as the primary HR contact for all day-to-day queries and people matters.
Partner with the General Manager and HODs to reinforce a high-performance, inclusive team culture.
Support the delivery of consistent, human-centred employee experience across departments.
Manage the end-to-end recruitment process, ensuring efficiency and legal compliance.
Lead warm, structured onboarding processes aligned to brand and operational needs.
Support performance reviews, KPIs, probation feedback, and appraisals.
Manage employee relations, including disciplinary and grievance processes.
Engage directly with shop stewards and trade unions, maintaining open, constructive dialogue and supporting wage negotiations and procedural fairness.
Coach managers in handling IR matters with legal and emotional intelligence.
Identify training gaps and coordinate relevant internal and external learning interventions.
Track compliance with skills development and employment equity obligations.
Support succession planning and the development of internal talent pipelines.

Requirements

Diploma or Degree in HR Management
5 years’ HR Generalist experience, preferably in hospitality or luxury retail/service environments
Strong working knowledge of South African labour legislation, including unionised environments
Mature, emotionally intelligent, and able to manage sensitive people issues with discretion and professionalism
Comfortable working flexibly, including weekends or evenings when operations require it

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Qualifications

No specific qualifications mentioned in the original job description.

Salary & Benefits

No salary information is provided in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About HR & recruitment Jobs in Western Cape

The Human Resources (HR) and recruitment industry in the Western Cape is generally thriving, with a strong demand for professionals who can support businesses in managing their workforce effectively. Typically, this involves providing employment solutions, developing employee engagement strategies, and ensuring compliance with labor laws.

Salaries for HR and recruitment roles in the Western Cape are typically within broad ranges of R500 000 to R1 200 000 per annum, depending on factors such as level of experience, company size, industry sector, and specific job requirements. For instance, an entry-level HR generalist might expect a salary range of around R400 000 to R550 000, while an experienced HR manager in a large corporation could potentially earn upwards of R900 000 to R1 100 000. However, these are very broad estimates, and actual salaries may vary widely.

Common skills for HR and recruitment roles include strong communication and interpersonal skills, the ability to interpret and apply labor laws, proficiency in HR software such as Workday or BambooHR, and experience with recruitment management tools like Taleo or Jobvite. Additionally, many organizations require HR professionals to have a degree in Human Resources Management, Industrial Relations, or a related field. In some cases, technical skills may also be required, depending on the specific role and industry.

The Western Cape is home to various industries that commonly employ HR and recruitment professionals, including financial services sector companies, technology startups, manufacturing firms, and larger corporations. These roles often involve working closely with senior management to develop HR strategies, managing employee relations, and implementing recruitment processes.

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For those interested in pursuing a career in HR or recruitment, common career progression paths include starting as an entry-level HR coordinator, progressing to an HR generalist role, and then moving into more senior positions such as an HR manager or recruitment consultant. Many organizations also offer training and development programs to help employees build their skills and advance in their careers.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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