Alberton: Warehouse Manager

Qualifications Matric Requirements Minimum 58 years experience in warehouse, logistics, Proven experience managing teams, KPIs, and operational costs Cross-border logistics experience (strongly preferred) Experience in a client-driven or contract logistics environment advantageous Relevant logistics, supply chain, or business qualification preferred Duties Operations Ownership & Planning Take full accountability for end-to-end warehouse and logistics operations. Ensure effective planning of receiving, dispatch, load lists, and delivery schedules. Implement and enforce operational procedures, controls, and reporting standards. Ensure operational risks, bottlenecks, and exceptions are identified early and resolved. Maintain oversight of stock discrepancies, damages, and short deliveries, ensuring corrective action. People Management & Performance Lead and manage warehouse and office staff through clear structure, expectations, and accountability. Set measurable KPIs for individuals and teams aligned to operational and financial objectives. Monitor performance and address underperformance decisively and fairly. Drive a culture of ownership, discipline, and professionalism. Identify training needs and support upskilling and cross-training initiatives. Financial & Commercial Management Own operational cost control, including labour, transport, overtime, and wastage. Ensure accurate and timely invoicing and financial documentation. Review operational spend against budgets and identify cost-saving opportunities. Provide management with clear operational and financial reporting. Ensure financial discipline and transparency across the operation. Client Relationship Management Act as the primary point of contact for a key client. Build and maintain a professional, trusted working relationship. Manage client expectations through proactive communication and planning. Ensure service levels and contractual commitments are consistently met. Escalate risks and issues appropriately, with solutions-focused recommendations. Cross-Border Logistics Oversight Oversee cross-border logistics activities, ensuring correct planning and documentation. Coordinate with transporters, clearing agents, and service providers. Ensure compliance with cross-border requirements and timelines. Monitor transporter performance and hold service providers accountable.