Job Description
About the Role
We are seeking a highly organized and customer-focused Service Receptionist & Secretary to join our team at an automotive workshop in Bellville, Western Cape. The ideal candidate will have previous experience in a similar role and possess excellent administrative and communication skills.
Key Responsibilities
- Managing service bookings and scheduling workshop appointments
- Opening and processing job cards accurately and efficiently
- Welcoming customers and handling all service-related enquiries professionally
- Liaising between customers, service advisors, and workshop technicians to ensure smooth workflow
- Updating customers on vehicle repair progress and completion timelines
- Processing invoices, warranty claims, and service documentation
- Maintaining accurate records using the Evolve CRM system
- Supporting workshop administration and ensuring high levels of customer satisfaction
- Handling telephonic and email communication in a professional manner
- Assisting with service sales opportunities where appropriate
Requirements
Previous experience in a workshop service reception or automotive front desk role. Strong administrative and customer service skills.
Qualifications
Formal education/certifications not specified.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town City Centre
The admin, clerical, and secretarial sector plays a vital role in the Cape Town City Centre job market, typically employing individuals to provide administrative support to various industries. Generally, these roles are common in sectors such as finance, technology, and manufacturing, where efficient organisational skills are essential. Often, these positions require adaptability and a strong work ethic.
Typically, salaries for admin, clerical, and secretarial roles in Cape Town City Centre vary widely depending on factors like experience, company size, and industry sector. Broadly speaking, entry-level positions often fall within the R25 000 to R35 000 per annum range, while more senior roles may command salaries between R40 000 and R70 000 per annum. However, it’s essential to note that actual salaries can differ significantly based on individual circumstances.
Common skills for admin, clerical, and secretarial roles in Cape Town City Centre include proficiency in Microsoft Office software, strong communication and interpersonal skills, attention to detail, organisational abilities, time management, and basic computer programming skills. These skills are often essential for performing tasks such as data entry, record-keeping, and customer service.
The admin, clerical, and secretarial sector is also common in the financial services sector, technology industry, manufacturing sector, and other industries that require administrative support. In these sectors, individuals with strong organisational and communication skills are in high demand.
Career development opportunities for individuals in admin, clerical, and secretarial roles in Cape Town City Centre often involve progression to senior administrative positions or transition into related fields like human resources, project management, or business administration. With experience and additional training, individuals can also explore career paths in areas like business analysis or data analysis.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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