Cape Town City Centre: Medical Receptionist – Vergelegen

Our client is looking for a Front Office Administartor to join their specialist practice in Vergelegen. Job Specification Reception Answering of all calls in a professional, courteous and efficient manner. Take messages and ensure they are actioned by relevant person. Maintain the issue logbook for all messages and matters that arise on a daily basis. Assist with phone, email or sms patients with feedback from doctor regarding messages left. Assist with managing the diary – booking patient appointments, communicate billing policy to all new patients. Ensuring patients get the relevant information and forms needed when they need to have an in-roomsprocedure, an operation and to be hospitalised. Providing quotations for all patient procedures. Prepare the theatre list bookings and pre-authorisations Keeping track of cases where the doctor has assisted in surgeries. Assist with doctors’ reports, thank you letters (where necessary). Keeping track of pharmacy accounts and stock per Doctor. Accounts Bill patients accordingly and collect payment where necessary. Accept money (cash or card) write receipts. Allocate patient payments. Ensure all theatre billings have been completed by the doctor within 48 hours. Liaise with the Bureau on patient related queries and assist with debt collection. Month end processing. Daily banking given to the doctor. Maintain Petty Cash. Maintain attendance register. General: Schedule all admin related appointments with the doctor and the various service providers Liaise with contractors such as hospital technical department, IT specialists, Suppliers etc. Maintain all supplier contracts and agreements. Ordering stock from various places: pharmacies, stationers etc Support of various marketing initiatives. Assist the doctor with all office admin related tasks. Maintaining the CPD register. Kindly note that by submitting your application for this career opportunity, you agree that GuardianRecruiting may use your application for the purposeof the recruitment and selection of the said position,and this information may be shared with the relevant stakeholders in the business. Please note that only short-listed candidates will be contacted. Should you not have heard back within a two-week period, please assume that your application was unsuccessful. All job postings are in accordance with our client’s BEE requirements. Please only send certificates when requested to do so