Bryanston: Learning & Development Specialist (Travel & Touring) – Bryanston posted by Phoenix Recruitment

About the Role

We are seeking a highly skilled Learning & Development Specialist to join our team in Bryanston. As a key member of our Human Capital Team, you will be responsible for managing and facilitating training and skills development within the group, ensuring that our staff have the necessary knowledge and skills to excel in their roles.

Key Responsibilities

• LMS System set-up management
• Conduct monthly Induction, and other internal systems training, including Tourplan NX
• Development and facilitation of training interventions for all levels of staff
• Develop, produce and write training material as required
• Pro-actively develop, produce and write content for online training (including but not limited to videos, questionnaires, surveys, games, etc.) on the company’s platforms
• Encourage participation of online training initiatives
• Evaluation and reporting of results within the Human Capital Team and other Departmental Heads
• Manage and oversee the scheduling and arranging of training interventions – both internal and external
• Conduct internal training interventions and workshops
• Oversee the Supplier training coordination
• Evaluate all training intervention outcomes
• Manage outsourcing of various training interventions
• Conduct required training throughout the business including the regional and Global offices (Cape Town, East Africa, etc.)
• Manage bursaries
• Change Management: Keep abreast with changes in work processes and ensure that training interventions are held or current interventions are amended accordingly.
• Ensure that process changes are communicated and trained on through the business units.
• Pro-actively suggest training interventions to all staff
• Discuss personal developmental plans with all stakeholders
• Implement the personal developmental plan
• Seta Mandatory & Discretionary Grant Application Implementation & Reporting: Act as Skills Development Facilitator and act as the liaison between the group and the SETA
• Compile the Workplace Skills Plan and Annual Training Reports
• Follow up and report on Tranche Payments
• Once plan has been approved, implementation of the plan
• Draft the annual SETA report on the implementation of the Workplace Skills Plan: Advising the Human Capital GM of any quality standards set by the relevant SETA
• All required reporting to the SETA
• Internships
• Submit Grant Applications to the SETA
• Prepare documentation and log-books
• Submit necessary reports to SETA
• Bursaries
• Submit any required documentation to the SETA
• Budget: Provide Head of Department with costing for the next financial year’s training budget as part of the Training Business Plan
• Monitor the monthly training costs and provide the variance report to the Head of Department
• Advise Head of Department of any SETA payments received

Requirements

• Grade 12
• Bachelor’s degree / diploma
• At least 5 – 7 years of training experience, or a similar combination of education and experience
• At least 3 years of experience as a Skills Development Facilitator
• National Certificate in ODETDP (Occupationally Directed Education and Training Development Practices) would be an advantage
• Accreditation as Facilitator, Assessor and Moderator is required
• Accreditation as Skills Development Facilitator (SDF) is required
• Experience on LMS Tourplan NX experience
• Excellent coaching, counselling and negotiations skills
• A mature approach when dealing with people
• Ability to handle controversial or emotional issues objectively and analytically
• Capacity for dealing with employers and workers at all levels
• Confidentiality, tact and discretion when dealing with people
• Excellent planning, organisational, analytical and decision-making skills
• Good conflict resolution skills
• Good oral and written English communication skills
• Good problem-solving skills
• Negotiation and liaison ability
• Working knowledge of the various acts that make up South African labour legislation