Menu Close

Cape Town: Business Analyst (CPT Onsite) posted by DataFin Recruitment

Advertisement



Job Description

About the Role

A rapidly growing UK-based Next-gen Telco/VoIP Provider seeks a highly analytical and commercially minded Business Analyst to join its growing team in the Telecommunications industry. This is a fully office-based role (5 days per week). The ideal candidate thrives in an in-person, collaborative environment where you will proactively identify inefficiencies, surface insights, and drive impactful improvements across systems, processes, and customer journeys.

Key Responsibilities

  • Work closely with cross-functional teams to understand operational and customer pain points across onboarding, billing, provisioning, migrations, and support.
  • Proactively identify inefficiencies in business processes and internal systems, and recommend structured, high-impact improvements.
  • Map current-state workflows and design optimised future-state processes.
  • Translate complex business problems into clear, structured requirements and user stories.
  • Write detailed acceptance criteria and documentation to reduce ambiguity and rework.
  • Work closely with Engineering and QA to ensure requirements are clearly understood and delivered to a high standard.
  • Support sprint planning, backlog refinement, and delivery governance within Agile teams.
  • Analyse data and business performance metrics to support prioritisation and decision-making.
  • Ensure work meets Definition of Ready before development begins.
  • Contribute to improving internal documentation standards, governance processes, and operational discipline.
  • Drive initiatives that positively impact growth, reduce churn, and improve cashflow efficiency.

Requirements

  • Minimum of 3 years experience as a Business Analyst or similar analytical role.
  • Strong experience in process mapping, workflow design, and operational improvement.
  • Proven ability to translate business needs into clear, structured documentation and requirements.
  • Experience working within Agile development environments.
  • Comfortable working full-time in an office-based setting.

Qualifications

No specific qualifications mentioned.

Salary & Benefits

Salary information not provided.

View Job  Midrand: Professional Engineer: Head of Department - Consulting Industry posted by Hire Resolve

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

View Job  Paarl: Warehouse Manager posted by Profile Personnel

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Before the interview, research the company thoroughly and prepare thoughtful questions to ask.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job  Johannesburg: Floor Manager posted by Deka Minas (Pty) Ltd

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Johannesburg North: Group Accountant posted by Communicate Finance

Jobs in Central Johannesburg April 22, 2026
Accounting Management Communicate Finance Finance

Prepare annual financial statements for multiple entitiesCompile group consolidated financial statementsPrepare and submit IT14s, provisional tax, dividend...

View Job

Limpopo: CONSTRUCTION PROJECT MANAGER (POLOKWANE) posted by MPRTC Recruitment

Jobs in Limpopo April 22, 2026
Construction Mining MPRTC Recruitment Other Building

Requirements:Bachelor’s Degree (NQF Level 7) in Civil Engineering, Construction Management, or Quantity SurveyingProfessional registration with SACPCMP as a...

View Job

Cape Town: Warehouse Manager posted by Hire Resolve

Jobs in Cape Peninsula April 22, 2026
Hire Resolve Other Management

A fast-paced, customer-focused organisation is seeking an experienced Warehouse Manager to lead and strengthen a dynamic warehouse operation. This role…

View Job

Durban: Workshop Manager posted by Jobs 4 All

Jobs in Durban April 22, 2026
Jobs 4 All Other Manufacturing

Role:Approx. 70% on the factory shop floor, requiring strong technical backgroundManaging ~100 staff membersOverseeing 2-shift operationsReporting to...

View Job

Limpopo: Interior Decorator posted by Bright Placements (PTY) Ltd

Jobs in Limpopo April 22, 2026
Bright Placements (PTY) Ltd Industrial Design Interior

Minimum Requirements:Diploma or certificate in Interior Design, Interior Decorating, or a related fieldProven experience as an Interior Decorator or similar...

View Job

Western Cape: Girl Friday / Administrator posted by West Coast Personnel

Jobs in South Africa April 22, 2026
Client Services Sales Support West Coast Personnel

Key Responsibilities:General administrative dutiesData capturing of contractsCancelling of contractsRelief switchboard dutiesAssisting with various “Girl...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area