Job Description
About the Role
The Accounts Specialist role plays a critical support function within key account management, combining strong data analysis with hands-on stakeholder engagement. This is well-suited to a commercially minded supply chain professional who thrives in a fast-paced, client-facing environment.
Key Responsibilities
- Support the Key Accounts Specialist in managing assigned customer accounts.
- Act as a day-to-day operational contact for customer queries and service issues.
- Analyse and report on service levels, sales performance, and cost trends.
- Compile monthly customer review packs and performance insights.
- Monitor stock risks including overstocking, slow-moving SKUs, and expiry exposure.
- Track product, category, customer, and channel take-ons and exits.
- Liaise closely with Supply Chain, Planning, Commercial, and Operations teams.
- Support efficiency initiatives and joint projects aimed at improving profitability.
- Monitor SLA compliance and escalate risks or non-compliance where required.
- Conduct ad hoc analysis and competitive market research as needed.
Requirements
- BCom in Logistics or a related qualification.
- 2–3 years’ experience in supply chain, customer experience, or commercial roles.
- Exposure to 3PL environments and logistics execution processes.
- Strong analytical capability with advanced Excel skills.
- Working knowledge of SAP MM and BW.
- Confident communicator able to engage across multiple stakeholder levels.
- High attention to detail with the ability to work under pressure.
- Valid Code EB driver’s licence.
Qualifications
None mentioned.
Salary & Benefits
Not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Cape Town Region
The transport, logistics, and warehouse sector in the Cape Town region is an essential component of South Africa’s economy, with a growing demand for skilled professionals to manage the movement of goods and supplies. Typically, this industry experiences steady growth due to the expansion of international trade and e-commerce, as well as increasing domestic consumer spending. As a result, job opportunities in this sector are generally plentiful, particularly in areas such as supply chain management, transportation coordination, and warehouse operations.
When it comes to salary expectations, broad ranges can be expected across various roles in the transport, logistics, and warehouse industry. Typically, salaries vary depending on factors like experience, company size, and industry sector. For example, entry-level positions may fall within a range of R30 000 – R50 000 per annum, while senior management or specialist roles can command higher salaries, often ranging from R80 000 – R150 000 per annum. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances.
Common skills required for roles in the transport, logistics, and warehouse industry include strong organisational and communication skills, attention to detail, and basic mathematical and analytical capabilities. Other essential skills may include proficiency in transportation management software, knowledge of safety protocols, and experience with inventory management systems. Many employers also place a high value on technical certifications, such as a National Diploma in Logistics or a Transport Manager’s Qualification.
Industries commonly employing transport, logistics, and warehouse professionals include financial services sector, technology industry, manufacturing sector, and e-commerce companies. In Cape Town, this can also include sectors such as retail, food processing, and pharmaceuticals. These industries often require skilled staff to coordinate the movement of goods, manage inventory levels, and ensure timely delivery.
For those interested in a career in transport, logistics, or warehouse management, there are numerous opportunities for professional development and career advancement. Typically, roles can progress from operations coordinator to senior manager, with further qualifications and experience leading to specialist positions such as supply chain manager or logistics director.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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