Job Description
About the Role
We are seeking a highly skilled Service Technician to join our team in Cape Town City Centre. As a key member of our technical services team, you will be responsible for providing exceptional service and support to our customers, ensuring that our equipment is properly maintained and functioning optimally.
Key Responsibilities
- Prior to departing for any service/repair ensure that the necessary tools/parts/PPE are available
- Ensure that the necessary PPE is always worn when visiting a customer site
- Attend to planned services according to Service Schedule
- Complete services according to company’s SOP or OEM Maintenance Schedules
- Perform scheduled preventative maintenance, calibration, and safety inspections on company’s equipment
- Diagnose mechanical, electrical, and software-related faults, providing effective on-site repairs
- Document all service activities, including parts used, corrective actions, and recommendations
- Provide technical guidance to customers regarding proper operation and care of company’s equipment
- Escalate complex technical issues to senior technicians or engineering teams when required
- Complete a job card for every service/repair listing all parts used, all calibration equipment used and completing all fields
- Assist with remote troubleshooting when needed
- Represent the company professionally during all customer interactions
- Report all issues identified, document these on-the-job cards and obtain approval from line manager before attending to any work that is not part of the service plan (or relates to an unapproved Repair)
- Provide feedback to the Service Manager related to recurring issues, product improvements, or customer needs
Requirements
- Five years of technical experience with an electrical and/or mechanical engineering background
- Two years of technical experience with Steam Sterilizers & Pressure Vessels
- Advanced computer literacy skills in MS Excel/Word and Outlook
- A valid driver’s license (Code 08) and EB would be an advantage
- Minimum of 1 year experience in driving a company vehicle
Qualifications
- Matric
- Relevant tertiary qualifications will be advantageous
Salary & Benefits
- Salary details not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Engineering Jobs in Cape Town Region
In the Cape Town region, South Africa, the engineering job market is generally thriving, with a strong demand for skilled professionals across various industries. The field of engineering is in high demand due to the country’s growing infrastructure development and manufacturing sectors. Typically, engineering jobs in this region require a combination of technical expertise, problem-solving skills, and excellent communication abilities.
When it comes to salary expectations, it’s common to expect broad ranges depending on factors like experience, company size, and industry sector. For example, engineers with 0-5 years of experience can typically expect salaries ranging from R400 000 to R700 000 per annum, while those with 10+ years of experience may earn between R800 000 and R1 500 000 per year. However, these figures are general estimates and may vary widely depending on individual circumstances.
Common skills for engineering roles in the Cape Town region include proficiency in CAD software, programming languages like Python or Java, and strong analytical and problem-solving skills. Many employers also place a high value on collaboration and teamwork, as well as excellent communication and leadership abilities. Other valuable skills include project management, data analysis, and adaptability to new technologies.
The engineering industry is diverse and encompasses various sectors, including technology, manufacturing, financial services, and infrastructure development. These industries often require engineers with specialized knowledge, such as mechanical, electrical, or civil engineering expertise. The demand for skilled engineers is high across these sectors, making it an attractive career path for those interested in technical work.
In terms of career progression, engineers can expect opportunities to move into senior roles, lead projects, and take on management positions. Many also pursue further education and training, such as a Master’s degree or certification in a specific field, to advance their careers and stay up-to-date with industry developments.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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