Menu Close

Cape Town City Centre: Support Engineer (Junior to Senior)

Advertisement



Job Description

Job Requirements: This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer support. Must have senior certificate plus Tertiary education in information technology. Certifications like Vendor Certification (CCNA) or Comptia Network beneficial. Own car and valid drivers license. Experience of Mikrotik Routerboards, LAN switches, Linux, Microsoft, Asterisk and MacOS. 3 years experience in technical support. Responsibilities: Work well in a team exercising strong interpersonal skills are priority. Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. Provide expert support for Microsoft Office Suite and other Microsoft applications. Troubleshoot and resolve software-related issues promptly and efficiently. Assist end-users with software installations and updates. Collaborate with infrastructure and network teams to support on-site hardware installations, upgrades, and maintenance. Assist in troubleshooting and resolving network and infrastructure-related issues. Maintain an accurate inventory of IT equipment, including laptops, desktops, peripherals, and mobile devices. Track asset allocation, perform regular audits, and ensure equipment is properly configured. Provide IT support for customers in the field. Serve as an escalation point for remote IT teams, helping to troubleshoot complex issues that cannot be resolved remotely. Collaborate with remote IT teams to ensure timely issue resolution. Offer immediate IT support to employees with walk-in requests, including hardware and software issues. Provide guidance and resolutions to IT-related inquiries from employees on-site.

View Job  Cape Town: Senior Draughtsman posted by O'Brien Recruitment

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Cape Town Region

The IT and computing industry in the Cape Town region is generally thriving, with a strong demand for skilled professionals in fields such as software development, data analytics, and cybersecurity. Typically, these roles are found across various sectors, including technology, finance, healthcare, and education. As a result, career opportunities in this field are often diverse and abundant.

In terms of salary ranges, it’s common to find IT and computing professionals earning between R400 000 to R1 200 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are broad estimates and may vary significantly based on individual circumstances. For instance, senior roles or those in larger companies tend to command higher salaries, while entry-level positions may be lower.

Common skills required for IT and computing roles include proficiency in programming languages such as Java, Python, or C++, experience with software development methodologies like Agile or Scrum, knowledge of data structures and algorithms, and familiarity with cloud computing platforms. Additionally, many employers also value skills such as data analysis, problem-solving, and communication.

The technology industry is a significant sector that employs IT professionals in Cape Town, followed by the financial services and manufacturing sectors. Other industries that commonly require these roles include education, healthcare, and government.

For those looking to advance their careers in IT and computing, there are various opportunities for professional development. Typically, this involves obtaining relevant certifications, such as CompTIA or Cisco, and staying up-to-date with industry trends through online courses or workshops. Many employers also provide training and mentorship programs to support employee growth. With experience and continuous learning, it’s possible to move into senior roles or specialise in a particular area of expertise.

View Job  Cape Town Region: Applications Engineer posted by MSP Staffing LTD


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town City Centre, Cape Town Region


Job Seeker Tip

Keep track of all your job applications in a spreadsheet, including company names and application dates.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

View Job  Cape Town City Centre: Sales Executive

Latest Job Opportunities

Industria: Logistic and Debtor Positions available

February 11, 2026

Flour Milling company in Industria has positions available in its logistics department and Debtors department Ideal candidates should be willing…

View Job

Durbanville: Junior Quantity Surveyor – Built Environment posted by Hire Resolve

Jobs in Cape Peninsula February 11, 2026
Hire Resolve Other Professions

Hire Resolve's client is in search of a driven and meticulous Junior Quantity Surveyor to become an integral part of…

View Job

Johannesburg: Hydrogeologist – Water and Environmental Consulting Industry posted by Hire Resolve

Jobs in Central Johannesburg February 11, 2026
Hire Resolve Other Professions

Job Title: Mid-Level HydrogeologistLocation: Johannesburg, South AfricaJob Summary: Hire Resolve's client, a leading firm in the Water & Environmental...

View Job

Johannesburg: Junior Hydrogeologist – Water and Environmental Consulting posted by Hire Resolve

Jobs in Central Johannesburg February 11, 2026
Hire Resolve Other Professions

Position: Junior HydrogeologistLocation: Johannesburg, South AfricaJob overview:Hire Resolve's client, a leading Water and Environmental Consulting company,...

View Job

Durban: Professional Civil Engineer – Consulting Industry posted by Hire Resolve

Jobs in Durban February 11, 2026
Hire Resolve Other Professions

Job Title: Professional Civil EngineerLocation: Durban, South AfricaJob Overview:Hire Resolve's client, a leading engineering consulting firm, is seeking a...

View Job

Randburg: Professional Quantity Surveyor (Prqs) posted by Hire Resolve

Jobs in Gauteng February 11, 2026
Hire Resolve Other Professions

Are you an experienced and dedicated Quantity Surveyor seeking an exciting new opportunity to demonstrate your skills? Our client in…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region

More Jobs in Your Area