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Cape Town City Centre: Operations Manager

Cape Town City Centre: Operations Manager

Posted on 2025-04-17 00:00:00

Job Summary

Operations Manager Western Cape ? Location: Western Cape, South Africa ? Employment Type: Permanent A distinguished opportunity is available for an experienced Operations Manager to join a long-standing business process outsourcing operation within the manufacturing supply chain sector. This role is integral to the delivery of client-focused services, internal team leadership, and the continuous pursuit of operational excellence. You will play a vital role in daily on-site client engagements, team supervision, process optimisation, and quality assurance, while driving innovation and service performance across multiple contracts. Key Responsibilities Full manpower planning and deployment across sites Daily client liaison, issue resolution, and non-conformance management Strategic planning and scheduling in line with service delivery standards Benchmarking of performance against contract KPIs and models Oversight of budgets, costings, and financial efficiency Management of disciplinary hearings and employee relations Execution and monitoring of OHS, FSSC22000, and other compliance audits Supervision of approximately 6 contract supervisors and 10 internal staff High-level visibility over 300 contract personnel Identification and development of new client opportunities Essential Requirements Minimum 5 years experience in operations or site management, preferably within TES or outsourced staffing environments Proven leadership of multi-level teams in high-volume operational settings Proficiency in logistics, scheduling, and performance tracking Strong financial acumen, including budgeting and time-and-motion knowledge Excellent interpersonal and problem-solving skills Valid Code 8 Drivers License High level of computer literacy (Microsoft Suite and custom platforms) Entrepreneurial mindset with a proactive and solution-oriented attitude Preferred (Not Essential) Familiarity with FSSC22000, ISO, or Quality Management Systems (QMS) Personal Attributes Positive and professional demeanor Strong people orientation and team leadership capabilities Hardworking, methodical, and hands-on Inquisitive and committed to continuous improvement Commercially minded with strategic thinking ability What Makes This Opportunity Unique Exposure to a company that actively outperforms competitors through service excellence and staff development A performance-driven culture with scope for business growth contributions Long-term potential for professional development, influence, and leadership evolution Annual reviews aligned with industry benchmarks Bonus and performance-linked incentives available If you are seeking a role where operational leadership, client engagement, and entrepreneurial spirit intersect this is the challenge for you. Apply today to take the next step in your operational career.

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Cape Town City Centre: Operations Manager

Cape Town City Centre: Operations Manager

Posted on 2025-04-17 00:00:00

Job Summary

Key Responsibilities: Oversee daily transport and logistics operations to ensure efficiency and cost-effectiveness. Manage and optimize fleet operations , including scheduling, maintenance, and driver performance. Ensure compliance with logistics regulations, health & safety standards, and company policies . Implement and improve operational processes to enhance productivity and service delivery. Monitor and manage operational budgets, cost control, and profitability . Collaborate with internal departments to ensure smooth coordination between logistics, sales, and customer service . Maintain and develop strong relationships with clients, suppliers, and key stakeholders . Lead, train, and motivate the operations team to achieve business objectives. Analyze operational data and KPIs to drive continuous improvement. Requirements: Experience: Minimum 3 years in an Operations Manager role within the road logistics industry . Industry Knowledge: Strong understanding of fleet management, transport regulations, and route planning . Skills: Excellent leadership, problem-solving, and organizational abilities. Technical Proficiency: Experience with logistics software and tracking systems . Communication: Strong verbal and written communication skills. Qualifications: A relevant degree/diploma in Logistics, Supply Chain, or Business Management will be an advantage.

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