Cape Town: Front Office Manager posted by HotelJobs

January 29, 2026 Jobs in Cape Peninsula

HotelJobs

Western Cape

Other IT/Computer

Job Description

A leading luxury hotel in Cape Town is seeking an experienced Front Office Manager to lead front office operations within a high-volume, fast-paced hotel environment. This is a senior operational role requiring strong leadership presence, hands-on floor management, and regular Duty Manager shifts . The role is suited to a confident hospitality professional with proven experience in 4- or 5-star hotels ; strong systems knowledge, and the ability to manage large teams while maintaining exceptional service standards. Minimum Requirements (Essential) Applicants must meet all of the following requirements to be considered: Proven experience as a Front Office Manager or Assistant Front Office Manager in a 4- or 5-star hotel Experience in hotels with 200 rooms or more Strong operational front office background, including reception, reservations, and guest services Opera PMS experience is essential Willing and able to work shifts ; including weekends, evenings, and public holidays Willing to perform Duty Manager shifts South African ID (non-negotiable) Matric (Grade 12) Relevant Hotel Management / Hospitality qualification Strong understanding of luxury service standards and guest recovery Excellent communication, leadership, and organisational skills Professional appearance and strong attention to detail Key Responsibilities Manage and oversee all Front Office operations, including Reception, Guest Services, and Concierge Lead; train, and manage the Front Office team to ensure consistent service delivery Ensure smooth guest arrivals, departures, and occupancy flow during peak periods Handle guest complaints, escalations, and service recovery professionally Conduct regular Duty Manager shifts ; overseeing overall hotel operations Maintain accurate records, reporting, and guest profiles on Opera Work closely with Housekeeping, Reservations, Finance, and Food & Beverage teams Monitor staffing levels, rosters, attendance, and performance management Ensure front office procedures comply with brand standards and SOPs Only candidates meeting the minimum requirements will be considered. Shortlisted candidates will be contacted directly.

View Job South Africa: Chemical Process Operator

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

View Job Cape Town: Audio Visual Support Engineer (CPT) posted by Datafin

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process