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Durban: Desktop IT Support Technician posted by Tower Group

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Job Description

About the Role

Our client, in the automotive manufacturing industry, is seeking a temporary Desktop IT Support Technician to join their team based in Durban. The successful candidate will be responsible for providing technical support and maintenance services to the company’s desktop devices and network infrastructure.

Key Responsibilities

  • Diagnose and troubleshoot network and desktop (and related IT devices) problems.
  • Perform daily and weekly backups and updates.
  • Manage asset register for various IT devices.
  • Installation and configuration of OS, drivers, and applications.
  • Assemble / build PCs and / or replace PC components.
  • Management and setup of VC meeting equipment.
  • End user account setup and configuration.
  • Visualisation of Helpdesk and Network incidents.
  • Support Plant IT requirements.
  • Finance accounting software support.
  • Develop advanced office files for other departments.
  • Perform preventive IT maintenance and security activities.
  • Support network and stand-alone printers.
  • Ensure all IT related operations run smoothly.
  • Create reports for IT Department.
  • Ensure compliance with company IT security rules.

Requirements

  • Minimum Education level: FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems Support (PC Engineering) – (Candidate must have at least one of these qualifications with NQF level between 4-6).
  • At least 3 years relevant work experience.
  • Networking experience.
  • Experience in Operating Systems (OS) from Windows 7 to current.
  • Experience in MS Office 2019 to current (M365).
  • Comptia A+ certification or equivalent.
  • Comptia N+ certification or equivalent.
  • Active Directory experience.
  • Microsoft Certified Desktop Support Technician (MCDST) certification an advantage.
  • CompTIA Security+ certification an advantage.
  • Basic Knowledge of PLC an advantage.
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Qualifications

No specific qualifications mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Motoring Jobs in Kwazulu-Natal

In the Kwazulu-Natal region, South Africa, the motoring industry is a significant contributor to the economy, with various job opportunities available for those passionate about vehicles and mechanical engineering. Typically, this field offers a dynamic work environment, with many companies focusing on innovation, efficiency, and sustainability in their products and services.

Generally, salaries for motoring-related roles in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. For instance, entry-level positions may offer salary ranges between R300 000 to R500 000 per annum, while more senior roles can command salaries ranging from R800 000 to R1 500 000 or more. However, please note that these are broad estimates, and actual salaries may differ significantly.

Common skills required for a career in motoring include mechanical aptitude, problem-solving abilities, effective communication, attention to detail, analytical thinking, and teamwork. Typically, employers seek candidates with a strong foundation in mathematics, physics, and engineering principles. Additionally, experience with industry-standard software and technologies is often preferred. Overall, a strong educational background in a relevant field, such as mechanical engineering or automotive technology, can provide a solid foundation for a successful career in the motoring industry.

The industry sectors that commonly employ motoring professionals include financial services sector, technology industry, manufacturing sector, and logistics and transportation companies. These sectors require specialized knowledge of vehicle systems, maintenance, and repair to ensure efficient operations and compliance with regulatory requirements. In addition, some companies may also have roles available in research and development, testing and quality assurance, or sales and marketing.

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Career development opportunities in the motoring industry are diverse and varied. Typically, employees can progress from entry-level positions to specialized roles, such as engineer, technician, or manager. With experience and further education, professionals can move into senior leadership positions, oversee large-scale projects, or even establish their own businesses. Overall, a career in the motoring industry offers a range of challenges, opportunities for growth, and rewards for those passionate about vehicles and mechanical engineering.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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