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Durban: Front Desk Sales Administrator

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Job Description

Key Responsibilities: Serve as the first point of contact for walk-in customers and incoming calls Assist customers with product enquiries, pricing, and sales orders Process sales orders, quotations, and invoices accurately Handle cash, card, and account transactions in line with company procedures Coordinate with the warehouse and operations team to ensure timely order fulfilment Maintain accurate sales records and customer information Support general administrative and front desk duties Ensure the front desk area remains professional and customer-ready at all times Requirements: Matric (Grade 12) Minimum of 3 years experience in front desk sales, retail sales, or a customer-facing sales role Strong communication and interpersonal skills Basic computer literacy (Microsoft Office Word, Excel, Outlook) Ability to work in a fast-paced, customer-facing environment Knowledge of timber or manufacturing products is an advantage Key Competencies: Excellent customer service and people skills Strong attention to detail and accuracy Good organisational and time-management abilities Professional, friendly, and confident manner Ability to work well within a team

How to Apply

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About Sales Jobs in eThekwini

In the eThekwini region, the sales industry is driven by various sectors, including financial services, technology, and manufacturing. Typically, companies in these sectors require sales professionals who can effectively communicate with clients, understand their needs, and provide solutions to drive revenue growth.

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Generally, sales positions in eThekwini offer competitive salaries, typically ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, industry sector, and performance. However, please note that actual salary figures can vary significantly, and these ranges are only a broad guide.

Common skills required for sales roles in eThekwini include strong communication and interpersonal skills, the ability to build relationships with clients, a solid understanding of products or services, negotiation and closing techniques, and technical skills such as CRM software proficiency. Additionally, many successful sales professionals possess a degree or diploma in business studies, marketing, or a related field.

Industries that commonly employ sales roles include financial services sector companies, technology industry players, manufacturing sector businesses, and e-commerce platforms. In these sectors, sales representatives often work with clients to understand their needs, provide solutions, and drive revenue growth.

For those interested in pursuing a career in sales, there are various opportunities for development and progression. Many companies offer training programs and mentorship schemes to help employees develop their skills and advance in their careers. Typically, experienced sales professionals can move into leadership roles or transition into related fields such as account management, business development, or sales management.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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