Durban: Operations Officer – Ballito

About the Role

The Operations Officer – Ballito role is a critical position within our organisation, responsible for ensuring the effective management and implementation of our operations, governance, and fundraising strategies. This role requires a highly skilled and experienced professional with a strong background in project management, fundraising, and donor relationship management.

Key Responsibilities

• Establish and manage organisational systems including administration, reporting structures, record-keeping, contracts, and compliance documentation
• Ensure compliance with South African NPC regulatory requirements, including statutory submissions and reporting to relevant authorities and funders
• Support governance processes and act as a liaison with the Board of Directors, providing operational updates and reporting
• Develop and implement fundraising and resource mobilisation strategies, including grant applications, donor proposals, and partnership development
• Build and maintain relationships with donors, corporate sponsors, foundations, and development partners
• Conduct due diligence on beneficiaries, donors, and partners to ensure alignment with organisational values and compliance requirements
• Manage and coordinate projects from planning and funding through to implementation and completion, including budgets, timelines, and risk management
• Oversee technical and logistical coordination with service providers, contractors, and partners
• Monitor project performance and prepare impact and progress reports for stakeholders and donors
• Engage with beneficiary communities, ensuring ethical engagement, transparency, and meaningful social impact
• Represent the organisation at stakeholder meetings, industry forums, and public engagements

Requirements

• 10 years experience within NGOs, NPCs, social enterprises, or development organisations
• Proven experience in fundraising, grant applications, and donor relationship management
• A relevant tertiary qualification in Development Studies, Project Management, Business, Social Sciences, Sustainability, Environmental Studies, or a related field
• Strong experience in project or program management, ideally within development, sustainability, energy, or community upliftment sectors
• Knowledge of NGO governance, compliance, and donor reporting requirements
• Experience working with multi-stakeholder partnerships, including corporates, donors, communities, and service providers
• Financial literacy, including budgeting and donor reporting
• Strong written and verbal communication skills
• Strong integrity and commitment to social impact and sustainability
• Confidently engaging with both corporate stakeholders and community partners

Qualifications

No specific qualifications mentioned.

Salary & Benefits

Salary information not specified.