Job Description
About the Role
Hire Resolve’s client is seeking an experienced Operations & Warehouse Manager to join their team in KwaZulu-Natal. As a key member of the logistics team, you will be responsible for ensuring the smooth day-to-day operations of the warehouse and overseeing order fulfillment processes.
Key Responsibilities
- Develop and implement operational strategies to optimize efficiency, productivity, and cost-effectiveness in the warehouse and on logistics routes.
- Manage all aspects of inventory control, including receiving, storage, tracking, and replenishment.
- Oversee order fulfillment processes, ensuring accurate and timely picking, packing, and shipping of customer orders.
- Collaborate with cross-functional teams to forecast demand, plan inventory levels, and manage stock availability.
- Implement and maintain best practices for warehouse layout, organization, and workflow to maximize space utilization and minimize errors.
- Establish and enforce standard operating procedures (SOPs) for all warehouse activities to ensure consistent quality and compliance.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
- Optimize logistics and transportation processes to ensure timely and cost-effective delivery of goods to customers.
- Manage and develop a team of warehouse staff, including recruitment, training, performance evaluation, and coaching.
- Maintain a safe and clean working environment in compliance with health and safety regulations.
Requirements
- Bachelor’s degree in Operations Management, Supply Chain Management, Business Administration, or a related field.
- Proven work experience in operations management, preferably in an e-commerce or retail environment.
- Strong knowledge of warehouse management systems (WMS), inventory management, and order fulfillment processes.
- Excellent leadership and people management skills, with the ability to motivate and develop a high-performing team.
- Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
- Proficiency in using technology and software applications related to operations and logistics.
Qualifications
- Completed Bachelor’s degree in Operations Management, Supply Chain Management, Business Administration, or a related field.
Salary & Benefits
Salary: negotiable. Our client is offering a highly competitive salary for this role based on experience.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Clearing and Forwarding Jobs in Kwazulu-Natal
In Kwazulu-Natal, the clearing and forwarding industry is generally considered a vital part of South Africa’s logistics sector, with various companies operating across different regions. Typically, this field offers job opportunities for those who enjoy working with cargo, transportation, and supply chain management. As the global economy continues to evolve, the demand for skilled professionals in clearing and forwarding is likely to remain strong.
In terms of salary expectations, it’s common for roles in this industry to offer competitive compensation packages that vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries can range from R500 000 to over R1 million per annum, with bonuses and benefits often added to the total remuneration package. However, please note that actual salaries may differ significantly, and it’s essential to research specific companies and job openings for more accurate information.
Common skills required for clearing and forwarding roles include proficiency in IT systems such as transportation management software, strong communication and problem-solving abilities, and a basic understanding of logistics and supply chain principles. Typically, candidates with experience in warehouse management, shipping, or customs clearance may be well-suited for these types of positions. Additionally, knowledge of local regulations and compliance requirements is essential.
Industry sectors that commonly employ clearing and forwarding professionals include the financial services sector, technology industry, manufacturing sector, and import/export businesses. The manufacturing sector, in particular, often requires specialized logistics expertise to manage the movement of raw materials and finished goods.
Career progression for those in clearing and forwarding roles can vary depending on individual performance and experience. Typically, opportunities exist for advancement to senior positions such as operations manager or department head, or for specialized roles like customs broker or supply chain coordinator. Many companies also provide training and development programs to help employees enhance their skills and advance within the organization.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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