Job Description
About the Role
A well-established national road freight and logistics company is seeking an experienced and results-driven Branch Manager to lead and manage its East London operations. This senior operational leadership role requires a candidate with strong road freight experience, proven people-management capability, and a hands-on approach to operational excellence, compliance, and client service.
Key Responsibilities
- Oversee day-to-day branch operations to ensure efficient, cost-effective, and on-time service delivery
- Plan, coordinate, and optimise the use of vehicles, staff, and operational resources
- Implement and enforce health, safety, and operational procedures to ensure compliance and minimise risk
- Monitor branch performance and identify opportunities for operational improvements
- Lead, motivate, train, and develop a high-performing branch team
- Create a positive, accountable, and performance-driven work culture
- Conduct performance reviews and manage discipline, coaching, and development
- Ensure effective communication and teamwork across all operational departments
- Maintain strong relationships with existing clients and ensure high service levels
- Resolve client queries, escalations, and operational issues effectively
- Identify opportunities for operational improvement and business growth in collaboration with sales teams
- Maintain excellent customer service standards and operational communication
- Manage and control branch budgets and operational costs
- Monitor branch performance against operational and financial targets
- Work closely with finance to ensure accurate billing, reporting, and cost control
- Identify cost-saving opportunities and operational efficiencies
Requirements
- Grade 12 / Matric (non-negotiable)
- Diploma or Bachelor’s Degree in Business Management, Logistics, Transport, or related field (advantageous)
Qualifications
(No qualifications mentioned in the original job description. Skipping this entire section.)
Salary & Benefits
Market-related remuneration package
Benefits include:
- Medical Aid Subsidy
- Provident Fund
- Death & Disability Cover
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Buffalo City
Buffalo City, located in the KwaZulu-Natal province, is a major transportation hub in South Africa, with a diverse economy that encompasses various sectors such as manufacturing, financial services, and technology. Typically, this region offers a range of job opportunities in the transport and logistics industry, which supports the growth of local businesses and facilitates international trade.
Salaries for roles within the transport and logistics sector can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be higher for more senior positions or those in larger companies, and may range from R400 000 to over R1 million per annum. However, these figures are only a rough guide, and actual salaries can differ significantly based on individual circumstances.
Common skills required for roles in the transport and logistics industry include valid driver’s licenses, good communication skills, ability to work well under pressure, physical stamina, attention to detail, and basic mathematical and technical knowledge. Often, companies also look for candidates with experience working in warehouses or distribution centers, as well as familiarity with transportation management systems and logistics software.
This field is common within the manufacturing sector, where raw materials are transported to factories and finished goods are shipped out to customers. It is also prevalent in the financial services sector, where large volumes of documents and packages need to be processed and transported quickly. Additionally, technology companies may require transport professionals to manage the delivery of hardware and software equipment.
Career development opportunities within the transport and logistics industry are diverse and varied. Typically, roles start as warehouse assistants or drivers and can progress to more senior positions such as team leaders or operations managers. With experience and further training, individuals may move into specialist roles like supply chain management or transportation planning.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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