East London: Client Services Administrator (Long term insurance) posted by AtripleA recruitment & temps
Posted on 2025-07-26 00:00:00
| Employer | AtripleA recruitment & temps |
|---|---|
| Category | Other Insurance |
| Location | Eastern Cape / East London |
Job Summary
Location: East London
Salary: R16 000 p.m
Our client in the long term insurance industry is looking for a competent Client Services Administrator to provide professional first line support to clients and sales support.
Specifications:
1. Render client services
• Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries
• Update client personal details and AIMS notes
• Provide correct and accurate advice to clients on products and services
• Inform clients and update changes to their policy
• Liaise with relevant departments to gather information to resolve clients’ queries
• Maintain required business retention rate
• Handle all complaints and enquiries
• Escalate complaints to Office Manager and Complaints Handling Officer
• Follow complaints procedure
• Handle all incoming calls and walk-in clients
2. Administrate Claims
• Verify claims documents as per standard procedure
• Assist clients with the completion of claim forms
• Submit all claims received to Head office
• Submit any outstanding documentation as per Head Office request
• Keep claims register up to date
3. Advise clients on cancelations
• Advise the client of the process and disadvantages of cancelation
• Retain the policy by proposing different options (loan, partial surrender paid up)
• Inform relevant Sales Manager of the intended cancelation for retention
• As per clients request follow the standard cancelation procedure
4. Administrate demutualization process
• Capture client information
• Inform clients of status of their shares
• Update clients information on Aims systems
• Register and forward to Head office
5. Office Administration
• Manage mail and fax
• Prepare statistical reports
• Assist with data capturing when required
• Encourage clients to complete the survey
6. Fit and Proper Requirements
• Adhere and comply to FSB board notice in terms of FAIS
7. Documentation and filing procedures
• Keep record systems up to date
• File and keep documentation for a period as required by the legislation
Requirements:
• Matric
• Recognised Qualification as per the FSB
• RE 5
• Registration as an Employee Representative (FSB)
• 2 Years’ Experience in the Insurance Industry;
• 1 Year Client Services
• 1 Years’ experience in: Category A, B, C and retail benefits
Send your CV and latest pay slip to *****@*****.co.za
AtripleA Recruitment and Temps
www.********.co.za
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in East London
More jobs in Eastern Cape
Browse Other Insurance Jobs
Browse AtripleA recruitment & temps Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
East London: Retail Manager posted by CUM BOOKS
As an experienced Retail Manager, you will oversee the daily operations of our store, ensuring the smooth running of operations to maximize the customer...
View Job
Retail Manager
East London: Admin Assistant – – Urgent posted by Buffalo Build It
- General admin duties- Capture supplier invoices- Cash up Petty cash- Filling- Must be able to multi task, busy retail environment.- Computer literate.
View Job
Admin Assistant – – Urgent
East London: Branch Manager – Packaging Sector posted by BizGro
A leading packaging distributor to the FMCG market sector seeks the services of an experienced dynamic Branch Manager in East London. To be considered, you...
View Job
Branch Manager – Packaging Sector
East London: Facilities Supervisor
Job Description Perform ongoing preventive maintenance and repair work on facility mechanical, electrical, and other installed systems Maintain, operate all...
View Job
Facilities Supervisor
East London: Junior Metrologist
Job Responsibilities Create measuring programme from customer supply measuring data MESS-PLAN and convert data received CNC measuring programme for DEA...
View Job
Junior Metrologist
East London: In-House Estimator – To Start Immediately posted by Elegant Square Panelbeaters
Panel beater with factory approvals require the services of an in house estimator. Requirements- Previous Experience Essential- Audatex Certification...
View Job
In-House Estimator – To Start Immediately
East London: Debtors Administrator
DEBTORS ADMINISTRATOREAST LONDON - Our client in the fast-paced FMCG sector is seeking an experienced Debtors Clerk to manage high-volume, complex debtor...
View Job
Debtors Administrator
East London: Quality Controller
A reputable manufacturing business is seeking to appoint an experienced Quality Controller to support their quality assurance function. The successful...
View Job
Quality Controller
East London: Recruitment Consultant, East London
Applicants are required to meet the following criteria 3 years sales consulting experience in the recruitment or related industry Ideally the candidate...
View Job
Recruitment Consultant, East London
East London: Material Planner
Key Performance Indicators Coordinate material call-offs based on production schedules and customer requirements. Monitor inventory levels and ensure timely...
View Job
Material Planner
East London: Financial Manager
FINANCIAL MANAGER HIGHLY SKILLED EXPERIENCED EAST LONDON. The successful candidate will be responsible for overseeing all financial aspects of a business,...
View Job
Financial Manager
East London: BRAND AMBASSADORS
WERE HIRING BRAND AMBASSADORS FOR ONE OF SAS LEADING FIBRE INTERNET SERVICE PROVIDERS! Do you live in East London, Mdantsane, King Williams Town,...
View Job
BRAND AMBASSADORS
East London: Lab Technician
Job Responsibilities Check paint quality. Crosshatch check Responsible for Chemical Stores in paint shop Log of all data CMM Inspection in metrology...
View Job
Lab Technician
East London: Professional Structural Engineer
Minimum Requirements Bachelors degree in Civil Engineering with a structural focus, and registered with ECSA as a Pr. Eng or Pr. Tech Minimum of 3 years...
View Job
Professional Structural Engineer
East London: Supply Chain Analyst
Purpose To provide critical support for the Supply Chain Operations functions by analyzing, monitoring, and reporting on key data and processes. The Supply...
View Job
Supply Chain Analyst
East London: BUSINESS BROKERING posted by URBAN LINK EAST LONDON BRANCH
The UrbanLink East London Branch in East London Eastern Cape, have limited available positions for Full StatusNon-Principal and Experienced Estate Agents in...
View Job
BUSINESS BROKERING
East London: Senior Creditors / Debtors
Senior Debtors Creditors Cler k available for a renowned retail company based in East London Key Job Functions Would Include Assistant to current...
View Job
Senior Creditors / Debtors
East London: Lead Generator, East London
Applicants are required to meet the following criteria Grade 12 with good customer relations ability and mature telephone manner Call center lead...
View Job
Lead Generator, East London
East London: Client Liaison and Estimator posted by Elegant Square Panelbeaters
1. Own Transport2. Sober habits3. Work under pressure4. Peoples personPlease email CV.
View Job
Client Liaison and Estimator
East London: Meat Cutter / Butcher
Overview Our client is seeking an experienced and skilled Blockman to join their team. The ideal candidate will be responsible for cutting, deboning,...
View Job
Meat Cutter / Butcher
East London: Sales Manager
Key Requirements Sales and Marketing Degree Logistics or Equivalent 10 years experience within a South African sales market Have driven a sales and...
View Job
Sales Manager
East London: QUALIFIED AND HIGHLY SKILLED SPRAY PAINTER
QUALIFIED AND HIGHLY SKILLED SPRAY PAINTEREAST LONDON . The successful candidate will be responsible for preparing surfaces, mixing and applying paint, and...
View Job
QUALIFIED AND HIGHLY SKILLED SPRAY PAINTER
East London: Commission base sales rep posted by Evergreen Vegan Deli
Commission based selling plant based foods to restaurants, hotels and shops. must be presentable and have own vehicle.
View Job
Commission base sales rep
East London: Financial Manager
Well-established construction company based in East London are seeking a qualified and experience applicant to join their dynamic team. Are you currently a...
View Job
Financial Manager