Job Description
About the Role
We are seeking a highly skilled Debtors Membership Controller to join our team in East London. As a key member of our accounts department, you will be responsible for ensuring timely collection of debtors and optimizing cash flow, while maintaining exceptional customer service skills. With at least 5 years of experience in a similar position, you have the necessary expertise to excel in this role.
Key Responsibilities
- Check all charges have been raised on Banqueting CEO then raise invoices and email to debtor in a timely manner
- Check that the invoice postings are posted to correct GL accounts in Jonas
- Confirm the receipt of emailed invoice with intended recipient
- Weekly to call debtors in over 30 days to follow up on payment and record on Age analysis
- Weekly call to debtors in current to follow up on payment and record on Age analysis
- Reconciliation of debtor accounts for commission accounts, where there is history of under/overpayments, and a reconciliation is required to identify invoices to be followed up for payment
- Respond to debtors’ queries in a timely manner
- Accurately recording of debtors’ payments in Jonas ledger
- Preparation & submission of debtors age analysis to FM for weekly reporting
- Review golf days on Golf calendar and ensure that the invoices are raised in a timely manner
- Confirm with Golf dept. whether any halfway house vouchers, prizes, carts, caddies or other golf fees to be raised.
- Confirm the rate put through on Jonas with Golf Dept. (obtain finance pack)
Requirements
- At least 5 years of experience in debtors management or a related field
- High level of inter-personal skills
- Self-motivated and Enthusiastic
- Good verbal and written communication skills
- Computer literate
- Shows initiative
- Neat and tidy by character
- Ability to interact with clients of all levels in at least two languages, one being English
Qualifications
- Degree in accounting / finance / bookkeeping or other relevant suitable tertiary education qualification within the mathematic or accounting field.
Salary & Benefits
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Eastern Cape
In the Eastern Cape, tourism and hospitality are significant contributors to the region’s economy, attracting visitors from both local and international destinations. This sector typically employs a diverse range of professionals, including skilled and unskilled staff, in various roles such as customer service, management, and operational support. As the industry continues to grow, job opportunities for career seekers with relevant experience and skills are becoming increasingly available.
Typically, salaries for tourism and hospitality jobs in Eastern Cape can vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may fall within a salary range of R20 000 to R30 000 per annum, while more senior roles or those in larger organizations can command salaries ranging from R50 000 to R100 000 or more per annum. However, it is essential to note that these are broad estimates and actual salaries may differ significantly based on individual circumstances.
Common skills required for tourism and hospitality jobs include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong focus on customer service. Other essential skills include basic computer literacy, problem-solving abilities, and the capacity to adapt to changing situations. In some roles, proficiency in local languages such as isiXhosa or English may be beneficial. Additionally, experience in the hospitality industry is often preferred for more senior positions.
Industry sectors commonly employing tourism and hospitality professionals include financial services sector, technology industry, manufacturing sector, and small business enterprises. These organizations often require staff with diverse skill sets to manage their operations effectively.
For career seekers looking to advance within this field, opportunities exist for professional development and growth. Typically, individuals can expect to progress through roles such as front-of-house staff, department heads, or even general managers, with the potential to transition into senior leadership positions. With experience and additional training, tourism and hospitality professionals can develop valuable skills that translate across industries, making them highly sought after in the job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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