East London: Events Manager posted by Profile Personnel

About the Role

The Events Manager role at Profile Personnel is responsible for delivering exceptional event experiences, ensuring seamless logistics, and maintaining high client satisfaction levels. The successful candidate will be a key member of the events team, working closely with clients, staff, and vendors to deliver outstanding results.

Key Responsibilities

• Staff Management & Quality Control:
• Advocate sound financial/business decision making, demonstrating honesty, integrity and lead by example.
• Coordinate and manage functions to ensure high client satisfaction is maintained at said functions.
• Prepare and implement daily function lists.
• Supply daily menus for catering to the executive chef in the form of quotations supplied to clients.
• Manage cleaning staff to ensure all function and associated areas are maintained in a clean/neat/tidy condition.
• Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.
• Ensure disciplinary procedures and documentation are completed according to the ELGC code of conduct.

• Stock Control:
• Regularly assess, together with F&B Supervisors, to ensure that beverage stock quantities are maintained for forthcoming functions and events.
• Assist with bar stock checks when F&B Supervisors are on leave or off sick.
• Perform ADHOC cellar stock checks.
• Input month-end stock takes of beverage and other relevant supplies into Jonas.

• Client Liaison:
• Meet with prospective clients to provide information as to the nature of function venues and menus available.
• Provide written quotations to potential clients based on information provided in meetings, phone calls, and via email.
• Maintain good client relations by ensuring that they are accurately informed of the information they are required to submit to facilitate their bookings and payments.
• Ensure that payments are received upfront and events charged based on final numbers provide by the client one week prior to the event.
• Regularly follow up on provisional bookings until they are confirmed.
• Manage client and member requests and concerns, providing feedback to the relevant parties.

• Office Administration:
• Ensure all quotations are submitted timeously.
• Populate, maintain, and coordinate booking diaries with daily changes and updates.
• Assist with placing of stock orders for function team and bar staff as and when needed.
• Provide support to all key staff to manage and implement functions when they are on leave.

• Venue Set-up and Preparation:
• Venue set-up to client specifications.
• Venue preparation inspection and control on a day-to-day basis to ensure compliance with client specifications.

Requirements

• Strong leadership and communication skills
• Ability to work under pressure and meet deadlines
• Excellent problem-solving and analytical skills
• Proven experience in events management or a related field

Qualifications

• Relevant degree or diploma (not specified)

Salary & Benefits

• Competitive salary (amount not specified)
• Comprehensive benefits package (amounts not specified)