East London: Office Administrator / Sales Representative posted by Profile Personnel

Role Purpose

We are seeking a mature, organised, and target-driven Office Administrator / Sales Representative to join our team. The ideal candidate will handle day-to-day administrative duties, manage customer relationships, resolve client issues professionally, and assist with driving sales growth.

Requirements

• Matric (Tertiary qualification in Administration or Sales advantageous)
• Target-driven with a passion for customer service
• Strong communication and interpersonal skills
• Ability to handle customer complaints and resolve issues effectively
• Excellent administrative and organisational abilities
• Computer literate (MS Office, email, spreadsheets, etc.)
• Drivers license would be advantageous

Key Responsibilities

• Handle all office administration tasks efficiently
• Assist in sales and client follow-ups
• Maintain accurate records of customer information and transactions
• Address and resolve customer queries and complaints promptly
• Support the sales team with quotes, invoicing, and order processing
• Contribute to achieving monthly sales targets
• Maintain a professional and positive relationship with clients
• Prepare reports and assist with marketing activities where required