Eastern Cape: Sales Support Analyst posted by Staff Solutions

About the Role

We are seeking an experienced Sales Support Analyst to join our team at Staff Solutions in the Eastern Cape region. As a key member of our sales support function, you will play a vital role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities

• Promote and uphold the organisation’s operating principles, including Safety and Health, Environmental Responsibility, Ethical Conduct, Respect for People, and Quality Standards.
• Execute all tasks in accordance with approved work orders and operational requirements.
• Analyse sales, customer, and product data to generate actionable insights that support strategic decision-making within Sales and Marketing.
• Prepare accurate daily, weekly, and monthly performance reports, including dashboards tracking sales and product performance against targets.
• Conduct trend analysis and perform ad-hoc analytical tasks as required.
• Contribute to the development of annual sales budgets, monthly forecasts, departmental plans, and performance objectives.
• Engage regularly with the sales team to drive targeted initiatives, track milestones, and improve performance visibility.
• Provide financial, pricing, and performance data to support customer presentations and reporting requirements.
• Maintain and update materials used in presentations, proposals, qualification documents, and other marketing tools.
• Recommend improvements to policies and procedures based on customer feedback, performance data, and industry trends.
• Provide general administrative support within the Sales department as required.
• Leverage insights to optimise communication, planning, and collaboration across departments.

Requirements

• 1–2 years’ exposure in a sales or commercial environment (advantageous).
• Strong research, analytical, and data interpretation skills.
• Advanced proficiency in MS Office, particularly Excel (pivot tables, formulas, data analysis).
• Experience working with SAP ERP (advantageous).
• Experience within a manufacturing environment (advantageous).
• Strong organisational and planning capabilities.
• Excellent written and verbal communication skills, including presentation ability.
• Results-driven and metrics-focused mindset.
• Adaptable and comfortable working in a dynamic, changing environment.

Qualifications

BCom degree or other relevant tertiary qualification.