Enselsrust: Promotions & Events Manager (Hospitality)

About the Role

The Promotions & Events Manager will be responsible for executing approved promotions and promotional strategy at our property with efficiency, ensuring excitement, vibe, and excellent customer satisfaction. This role involves managing the Winners Circle desk, driving sign-up numbers, designing and maintaining the promotional and event calendar, and leading the Guest Relations team.

Key Responsibilities

• Manage the Winners Circle desk and lead the Guest Relations Officers team
• Sign-up guests and handle queries using Bally CMP and Cage programmes
• Drive database hygiene constantly updating and fixing information
• Drive sign-up numbers based on 15% drop-off rate
• Execute approved promotions and promotional strategy at the property
• Attend the majority of large-scale gaming events, draws, and activations
• Build promotional and direct marketing campaign activity in conjunction with the Central Marketing Team
• Design, plan, and maintain the promotional and event calendar for the property
• Draw up promotional documents in terms of approved templates
• Obtain Gaming Board approval for all promotions

Requirements

• Grade 12
• Relevant Degree or Diploma
• At least 5 years experience in a Marketing management role, preferably in gaming, hospitality, or entertainment
• Proven track record in a similar role
• Proficient in MS Office 365
• Strong analytical thinking, innovation, and creativity
• Good organisational and administrative skills

Qualifications

• Gaming licence required from relevant provincial gaming board

Salary & Benefits

Salary: R35-38 000.00 pm