Duties:

Serve as the Manager on Duty when the Wine Studio Manager is unavailable, overseeing all aspects of the Wine Studio`s operations. Handle guest complaints and challenges promptly, escalating them when necessary to ensure guest satisfaction. Provide assistance, constructive feedback and training to hosts and other staff members as needed. Ensure all staff report for duty punctually, well-groomed, and in the correct uniform. Keep the Wine Studio and its contents clean and in good repair and report maintenance issues timeously. Perform daily stock checks, order stock as needed, and update inventory on the Commerce 7 system. Ensure the effective management and reconciliation of float. Be proficient in the POS / Booking / Shipping system, responsible for end-of-day procedures, guest settlements, voids, discounts, corrections, and adjustments. Ensure that daily cash-up is done accurately and to investigate or escalate to Management any discrepancies. Assist with the coordination of courier collections, ensuring that all orders are packed and ready for dispatch. Purchasing & ordering Compliance: Adhere to all health, safety, and hygiene standards, ensuring a safe environment for guests and staff.

Requirements:

Matric Certificate WSET Level 2 qualification would be an advantage Previous experience in a supervisory or managerial role within a winery, restaurant, or similar environment is required. High level of attention to detail Ability to remain calm and composed under pressure Ability to perform physical tasks such as lifting and moving items Commitment to an outstanding guest experience Proficiency in Inventory Management and point-of-sale systems (Comm7 is a plus) Strong leadership and team management skills

Assistant Wine Studio Manager position available in Stellenbosch, Franschhoek. This job position was posted by . The job has been posted on 2025-04-08 in the Catering Hospitality category

Click Go Apply to apply online!

---

You might also like these jobs in the same area.

More related positions

---

Location: Franschhoek, Cape Town Job Overview: Known for sophisticated escapes and unique guest experiences, this role offers dynamic career opportunities for positive, vibrant, and energetic individuals. The Assistant Wine Studio Manager plays a crucial role in supporting the daily operations of the Wine Studio. This role is ideal for a strong leader with excellent organizational and interpersonal skills, capable of managing both floor and administrative duties. Main

Responsibilities:

Serve as the Manager on Duty when the Wine Studio Manager is unavailable, overseeing all aspects of the Wine Studio`s operations. Handle guest complaints and challenges promptly, escalating when necessary to ensure guest satisfaction. Provide assistance, constructive feedback, and training to hosts and other staff members as needed. Ensure all staff report for duty punctually, are well-groomed, and in the correct uniform. Maintain the Wine Studio and its contents in clean and good repair, reporting maintenance issues in a timely manner. Perform daily stock checks, order stock as needed, and update inventory on the Commerce 7 system. Effectively manage and reconcile float. Be proficient in the POS/Booking/Shipping system, responsible for end-of-day procedures, guest settlements, voids, discounts, corrections, and adjustments. Ensure accurate daily cash-ups and investigate or escalate any discrepancies to management. Assist with the coordination of courier collections, ensuring all orders are packed and ready for dispatch. Order wines, gas for the fireplace, promotional items, cleaning supplies, collaterals, argon, and other necessary items. Adhere to all health, safety, and hygiene standards to maintain a safe environment for guests and staff. Experience and Skills: Matric Certificate WSET Level 2 qualification (preferred) Previous experience in a supervisory or managerial role within a winery, restaurant, or similar environment Preference will be given to candidates from Franschhoek and neighbouring areas Inherent

Requirements:

High level of attention to detail Ability to remain calm and composed under pressure Ability to perform physical tasks such as lifting and moving items Commitment to providing an outstanding guest experience Proficiency in Inventory Management and point-of-sale systems (Comm7 is a plus) Strong leadership and team management skills

Assistant Wine Studio Manager position available in Stellenbosch, Franschhoek. This job position was posted by . The job has been posted on 2025-04-05 in the Catering Hospitality category

Click Go Apply to apply online!

---

You might also like these jobs in the same area.

More related positions

---