Gauteng: Events and Conferencing Coordinator posted by WH Leisure Group

About the Role

We are seeking an experienced Events and Conferencing Coordinator to join our team at Menlyn Boutique Hotel in Pretoria. As a key member of our events team, you will play a crucial role in delivering exceptional guest experiences and ensuring seamless event execution.

Key Responsibilities

• Consult with clients, conduct site visits, confirm event requirements, and build strong client relationships.
• Manage guest feedback for conferences and functions.
• Prepare quotes, pro-forma and final invoices, and liaise with finance regarding deposits, accounts, and debtors.
• Handle administrative duties including filing, database updates, and responding to client and guest enquiries.
• Coordinate event planning and execution by communicating client specifications and event schedules to internal departments and external suppliers.
• Assist with logistics, supplier coordination, and on-site support to ensure smooth event delivery.
• Participate in post-event evaluations, identify improvement opportunities, and ensure the events board is updated weekly.

Requirements

• Matric (hospitality qualification advantageous)
• Minimum 3 years experience in events in a 4- or 5-star property
• Strong client service and admin skills
• Knowledge of PMS (Opera, Mews, Xero, Semper)
• Excellent attention to detail
• Fluency in English
• Availability for weekends, nights, and public holidays

Qualifications

• Formal education/certifications not specified