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Gauteng: Hub Operations Supervisor (JB6082) posted by Kontak Recruitment

Job Description

About the Role

We are seeking a skilled and experienced Hub Operations Supervisor to join our client’s courier and food delivery franchise operation in Johannesburg, Gauteng. As a pivotal member of the team, you will work closely with the franchisee to oversee daily hub operations, manage driver availability, and ensure seamless delivery of parcels and food. If you thrive in fast-paced environments and are eager to take on new challenges, this could be the role that launches your career into a genuine leadership track.

Key Responsibilities

  • Oversee daily hub operations across both parcel delivery and food delivery service lines
  • Monitor and manage driver availability, compliance, and performance against forecast targets
  • Manage scheduling and shift planning in line with weekly order forecasts and driver requirements
  • Coach and engage with full-time and part-time independent contractor drivers to maintain active participation
  • Oversee daily cash-up processes, reconcile balance sheets, and sign off on accuracy
  • Handle escalated customer complaints for both parcel and food delivery service streams
  • Communicate operational disruptions to relevant teams
  • Monitor key operational metrics including OTIF delivery rates, offer acceptance, proof of collection and delivery triggers, and failure escalation management
  • Manage non-final delivery failure incidents including vehicle breakdowns, address failures, and late collections

Requirements

  • Some tertiary education is advantageous, even partial studies
  • At least one year of supervisory or operations-related experience
  • Exposure to a courier, logistics, or food delivery environment is a strong advantage
  • Comfortable working with metrics, reports, and dashboards on a daily basis
  • Highly detail-oriented with the ability to spot problems before they escalate
  • A self-starter who can work independently and take initiative without being micromanaged
  • Reliable, with a strong sense of accountability, particularly around cash handling

Qualifications

  • None specified

Salary & Benefits

  • R12,000 per month plus performance incentive

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Transport / logistics / warehouse Jobs in South Africa

In South Africa, the transport, logistics, and warehouse sectors are common industries with a steady demand for skilled professionals. Generally, these roles offer stable employment opportunities, especially in industries such as manufacturing, e-commerce, and financial services. Typically, companies in these sectors rely on efficient transportation and storage systems to manage their supply chains.

Salaries for transport, logistics, and warehouse workers in South Africa can vary widely depending on factors like experience, company size, and industry sector. Generally, salaries range from around R25 000 to R60 000 per annum, with senior roles and those in larger companies often commanding higher salaries. However, these are broad ranges, and actual salaries may differ based on individual circumstances.

Common skills required for transport, logistics, and warehouse roles include good communication and problem-solving abilities, as well as proficiency in operating heavy machinery or managing inventory systems. Typically, a strong understanding of logistics principles, transportation regulations, and warehouse management practices is also essential. Additionally, many companies prefer candidates with experience in supply chain management, data analysis, or quality control.

The transport, logistics, and warehouse sectors commonly employ workers in industries such as manufacturing, e-commerce, and financial services. In the manufacturing sector, roles like production coordinators, inventory managers, and warehouse supervisors are common. In the e-commerce industry, jobs like order fulfillment specialists, shipping coordinators, and logistics coordinators are often in demand. Financial services companies also require skilled professionals for roles such as cash handling, courier services, or supply chain management.

Career development opportunities in transport, logistics, and warehouse roles can vary widely depending on individual performance and industry needs. Typically, senior roles or specialized positions like transportation manager, inventory control specialist, or quality assurance coordinator offer career advancement opportunities. With experience and additional training, workers in these sectors can move into leadership positions, start their own businesses, or transition to related industries.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Gauteng, Jobs in South Africa

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