Job Description
About the Role
We are seeking a highly skilled Trainer to join our team at Net. Talent, where you will play a crucial role in delivering exceptional training experiences to our restaurant staff. As a Fast Food Trainer, you will be responsible for creating and implementing comprehensive training programs that drive employee development and enhance customer satisfaction.
Key Responsibilities
- Create, manage, and deliver detailed training on company products, services, standard operating procedures, and learning interventions
- Maintain positive working relationships with Restaurant Managers, Operations Department, and Head Office
- Work closely with Restaurant Managers and Operations Department to drive targeted training programs within the company
- Run induction program and train new staff in all restaurants in Pretoria and Johannesburg
- Drive and maintain company culture, vision, mission, and values within the company
- Foster a culture that promotes passion for the hospitality industry and personal growth
- Follow-up training, provide feedback & skills level reporting to respective managers
- Design and develop internal training programs and material for various departments (online platforms and classroom-based audiences)
- Provide training support to all Skills Trainers and restaurants
- Assess and evaluate product knowledge and skills levels, planning upskilling, and elevating awareness of training and development
- Maintain the Training System and database for Skills Development and Training information
- Assist with submitting Work Skills Plans (WSP) and Annual Training Reports (ATR)
- Assist in the development of company policies and procedures
- Create and submit monthly Training, Evaluations, and Assessment reports to the Training Manager
Requirements
- 2 years of Trainer experience within the restaurant/hospitality industry
- Up-to-date knowledge of training/learner management systems in the restaurant industry
- Understanding of South African Skills Development Legislation
- Proven English literacy and fluency
- Own car and valid driver’s license (South African Driving License and own vehicle required for frequent travel)
Qualifications
- Formal education/certifications not specified
Salary & Benefits
- Salary range to be discussed during the interview process
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Pretoria
The catering and hospitality industry in Pretoria is a vibrant sector that employs a diverse range of professionals who cater to the needs of discerning individuals and businesses. Generally, this field offers attractive job opportunities for those with a passion for delivering exceptional customer service, managing events, and creating memorable experiences. However, it’s essential to note that the job market can be competitive, and salaries may vary widely depending on factors such as experience, company size, and industry sector.
Typically, entry-level positions in catering and hospitality roles, such as kitchen assistants or front-of-house staff, command a salary range of R15 000 to R25 000 per annum. As one gains experience and moves into senior roles, salaries can increase significantly, often falling within the R40 000 to R60 000 per annum range for more senior positions. However, it’s crucial to remember that these are broad estimates and may not reflect actual salaries for specific companies or roles.
Common skills required for success in catering and hospitality include excellent communication and interpersonal skills, ability to work well under pressure, and a passion for delivering exceptional customer service. Many employers also place a high value on culinary expertise, event planning skills, and knowledge of food safety and hygiene protocols. Other valuable skills may include leadership and management abilities, problem-solving skills, and the capacity to adapt to changing situations.
The catering and hospitality industry is home to a variety of sectors that commonly employ these roles, including fine dining restaurants, hotels, event management companies, and corporate catering services. The financial services sector, technology industry, and manufacturing sector are also significant employers in this field. Many businesses in Pretoria also require staff with expertise in food and beverage service, events management, and customer service.
For those interested in pursuing a career in the catering and hospitality industry, opportunities for career development abound. Many employers invest heavily in training and development programs, which can help individuals advance to senior roles or start their own successful businesses. General management positions, culinary arts programs, and specialized certifications are just a few examples of the many paths available to those looking to progress their careers in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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