Gauteng: IR Co-ordinator posted by Signa Opportunity

About the Role

The IR Coordinator Intern will provide administrative and operational support within the Industrial Relations function, developing a junior employee into a capable IR practitioner through structured exposure, practical workplace experience, and ongoing training.

Key Responsibilities

• Assist with the day to day administration of IR matters across client sites and internal matters.
• Maintain accurate filing systems for all IR related documents, including warnings, notices, suspensions, dismissals, outcomes, settlement agreements, certificates of outcome, and case correspondence.
• Ensure all employee relations records are properly filed, updated, and easily retrievable.
• Track important case dates, hearing dates, conciliation dates, and deadlines.
• Communicate case updates, hearing notices, outcomes, and procedural requirements to relevant parties.
• Maintain confidentiality and proper control of sensitive employee and client information.

Requirements

• Organised and professional individual with strong interest in Industrial Relations and labour law.
• Good drafting, writing, and communication skills.
• Good organisational and administrative ability.
• Ability to file and manage documents in a neat and systematic manner.
• Attention to detail and ability to work accurately under pressure.
• Ability to maintain confidentiality and handle sensitive matters professionally.
• Computer literacy, including Microsoft Word, Outlook, Excel, and scanning or document preparation.

Qualifications

No formal education or qualifications are required for this role. However, applicants must be currently studying towards or recently completed a Diploma or Degree in Labour Relations, Human Resources, Law, Industrial Psychology, or a related field.

Salary & Benefits

Salary information is not provided in the original job description. Please note that this section will remain blank until actual salary details are confirmed.

Learning Outcomes

By the end of the internship, the intern should be able to:

• Demonstrate a sound understanding of basic industrial relations procedures and administration.
• Prepare, organise, and manage IR files and hearing or conciliation bundles accurately.
• Assist with workplace investigations and basic case preparation.
• Draft standard IR documents and formal correspondence professionally.
• Attend conciliations and selected junior CCMA or Bargaining Council matters under supervision.
• Understand the practical application of South African labour legislation in workplace matters.
• Support hearings and, after appropriate training, assist with or conduct internal hearings suited to their level.
• Communicate professionally with clients, employees, and external stakeholders.

Key Focus Areas

• Industrial relations administration
• Filing and document control
• Bundle preparation and case readiness
• Investigations and evidence gathering
• Drafting of IR documents and correspondence
• Conciliations and junior dispute matters
• Hearing preparation and procedural support
• Labour law compliance and practical application
• Professional communication and confidentiality
• Time management and attention to detail

Minimum Requirements:

• South African unemployed youth between the ages of 18 and 34.
• Must not have participated on the YES programme before.
• Matric Certificate (with results).
• Currently studying towards or recently completed a Diploma or Degree in Labour Relations, Human Resources, Law, Industrial Psychology, or a related field.
• Strong interest in Industrial Relations and labour law.
• Good drafting, writing, and communication skills.
• Good organisational and administrative ability.

Advantageous:

• Basic understanding of the Labour Relations Act, Basic Conditions of Employment Act, and CCMA processes.
• Previous exposure to HR, IR, legal administration, or employee relations work.
• Experience with preparing files, bundles, minutes, or formal correspondence.
• Ability to speak and write professionally in English.
• Valid driver’s licence.

Additional Requirements and Attributes:

• Professional conduct and appearance.
• Ability to deal with conflict sensitively and objectively.
• Strong work ethic and reliability.
• Ability to work independently on junior tasks once trained.
• Willingness to attend proceedings, consultations, and hearings as required.
• Commitment to learning and developing into a competent IR practitioner.