Duties:

• Provide exemplary customer service through product showcasing and overseeing staff operations.
• Schedule and delegate tasks to employees, while monitoring their performance.
• Ensure efficient store operations.
• Maintain accurate bank balances and conduct cash-ups.
• Prepare daily, weekly, and monthly reports.
• Establish strong customer relationships and enforce company policies and procedures.
• Address customer concerns both in-store and over the phone.
• Foster collaboration with various departments within the group.

Experience and Skills:

• 5 years of previous retail management experience will be advantageous.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.

• Grade 12/Matric
• Retail: 5 years (Required)