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Gauteng: Store Manager (Automotive) posted by Staff Solutions

Gauteng: Store Manager (Automotive) posted by Staff Solutions

Company
Staff Solutions

Location
Gauteng

Job Type
FMCG Retail

Job Description

Job Purpose:

To manage all aspects of retail store operations with a focus on maximizing profitability, ensuring stock availability, maintaining compliance, and delivering superior customer service.

Job Purpose:

To manage the full scope of store operations with a focus on profitability, efficiency, compliance, and customer satisfaction.

Key Responsibilities:

Retail Store Management

  • Implement strategic and operational plans to support store objectives.
  • Ensure merchandise availability through inventory oversight and supplier coordination.
  • Develop and apply pricing strategies and marketing initiatives based on market trends.
  • Analyze operational and financial data to drive performance improvements.
  • Maintain store security, safety, and cleanliness in compliance with regulations.
  • Schedule and manage store staff to ensure smooth day-to-day operations.

Compliance

  • Operate within established procedures and controls to ensure full compliance with internal policies and external regulations.
  • Identify and monitor risks, maintaining relevant documentation and reporting concerns as needed.
  • Promote a culture of health, safety, and environmental awareness across the store.

Customer Service Management

  • Foster strong relationships with both internal and external customers.
  • Represent the business in meetings with clients, suppliers, and other stakeholders.
  • Address and resolve service-related issues promptly and professionally.

Staff Supervision

  • Ensure performance contracts are in place and appraisals are conducted regularly.
  • Support team development through training and clear performance objectives.
  • Handle employee relations matters fairly and proactively.
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Cost and Financial Control

  • Participate in budget planning and manage expenditure in line with approved budgets.
  • Monitor spending, identify areas for cost savings, and implement efficiency improvements.
  • Ensure compliance with financial policies and reporting procedures.

Job Requirements:

Minimum Qualifications:

  • Diploma in Business Administration, Sales, or Marketing (NQF 6)

Preferred Qualifications:

  • Bachelor’s Degree in Business Administration, Sales, or Marketing (NQF 7)

Experience:

Required:

  • At least 5 years’ experience in a retail sales or marketing environment, including 3 years in a supervisory or management role

Technical Competencies:

  • Proficient in MS Office Suite and relevant business systems
  • Strong understanding of retail operations, inventory management, and financial processes

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