Job Description
About the Role
Route Management is seeking a skilled Client Liaison Officer to join our team in Germiston. This role offers the opportunity to build meaningful professional relationships while representing the company’s values and services to a diverse client base. Working in a team environment to ensure excellent communication between relevant stakeholders.
Key Responsibilities
- Coordinate with internal teams to ensure smooth project execution and client satisfaction.
- Gather and communicate client feedback to relevant stakeholders.
- Assist the sales team in onboarding new clients and facilitating a seamless transition.
- Monitor client accounts, track key performance indicators, and ensure customer retention and growth.
- Resolve any issues or conflicts that may arise during client engagements.
- Communicate well between sales team, analysts and clients
- Provide required information and documents to clients.
- Provide support and assistance to other management teams.
- Very strong attention to detail
- Assist in Maintaining Management Documentation
- Provide basic and accurate information in-person and via phone/email.
Requirements
- Very strong administrative skills
- Exceptional communication and interpersonal skills, with the ability to establish trust and rapport.
- Strong organizational and multitasking abilities, with a keen eye for detail.
- Effective problem-solving skills and the ability to think critically under pressure.
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skill
- The ability to prioritize tasks
- Customer service attitude
- Must be able to work well in a team environment
- Formatting documentation
Qualifications
- Bachelor’s degree or equivalent qualification (if applicable)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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