Hermanus: Receptionist

Qualifications Matric / Grade 12 (required). Hospitality qualification or front-office training (advantageous). First Aid certificate (an advantage in remote lodge environments). Computer literacy (MS Office; reservation systems such as Opera, Panstrat, Semper, ResRequest, etc.). Experience 12 years experience as a receptionist, front desk agent, or guest service attendant. Experience in a game lodge, hotel, or hospitality environment is highly beneficial. Experience working in remote areas is an advantage. Skills & Competencies Excellent communication and interpersonal skills. Strong organisational and administrative abilities. Ability to multitask and work calmly under pressure. Professional telephone and email etiquette. Strong attention to detail and accuracy. Guest-centric approach and warm, friendly personality. Personal Attributes Well-presented, polite, and confident. Passionate about hospitality, wildlife, and guest engagement. Reliable, honest, and able to work independently. Flexible with work hours and able to adapt to remote lodge conditions. Positive attitude and commitment to delivering outstanding service.