Job Description
The role involves patient interaction, appointment coordination, document management, and billing processes. Accuracy, confidentiality, and attention to detail are essential, as the role supports both consulting and theatre-related activities.
Key Responsibilities
- Manage the front office in a professional and courteous manner
- Maintain a neat, organised, and welcoming reception area
- Handle all incoming calls, bookings, and patient inquiries
- Manage appointment scheduling for multiple practitioners, including joint bookings
- Ensure all reports and doctors’ correspondence are received prior to consultations
- Load patient notes onto doctors’ devices ahead of appointments
- Take patient measurements to calculate BMI for specific consultations
- Liaise with external medical offices regarding bookings and information
- Process payments and issue receipts following consultations
- Schedule follow-up and post-operative appointments in advance
- Create, update, and maintain accurate patient files on internal systems
- Prepare consultation notes and supporting documentation for practitioners
- Perform filing, scanning, and uploading of all patient documentation
- Manage incoming email correspondence and typed communications
- Assist practitioners during in-room clinical procedures when required
- Prepare daily consulting schedules and manage theatre-related logistics
- Support practice management functions when required, including invoicing and bookings
- Manage office supplies, billing updates, and general front office administration
Key Attributes
- Highly organised with strong attention to detail
- Professional, well-presented, and patient-focused
- Able to work under pressure in a confidential environment
- Strong communication and interpersonal skills
- Reliable and adaptable with a proactive approach
Requirements
- Previous experience in a medical or professional front office environment
- Strong administrative and reception experience
- Proficiency in computer systems and patient management platforms
- Ability to handle sensitive information with discretion
- Good written and verbal communication skills
Remuneration
R10 000 – R15 000 (Dependent on experience)
Start Date
9th February 2026
***Only shortlisted candidates will be contacted***
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Medical Jobs in Kwazulu-Natal
The medical field in Kwazulu-Natal is a rapidly growing industry, typically driven by the need for healthcare professionals to address the increasing demand for quality medical services. Generally, this demand is highest in provinces with high populations, such as KwaZulu-Natal. As a result, various medical positions are available in the province, often requiring specialized skills and qualifications.
In terms of salary expectations, it’s common to see broad ranges vary widely depending on factors like experience, company size, and industry sector. Typically, salaries for medical professionals can range from around R200 000 to over R500 000 per annum, although these figures are only rough estimates and actual salaries may differ significantly. For example, a doctor with years of experience in a large hospital might earn significantly more than a nurse starting their career.
Common skills required for various medical positions include strong communication and interpersonal skills, attention to detail, and the ability to work well under pressure. Often, medical professionals also need to be proficient in electronic health records systems and have basic knowledge of medical software applications. Additionally, many roles require a strong foundation in sciences such as biology, chemistry, or physics.
Many industries commonly employ medical professionals, including the healthcare sector itself, as well as pharmaceutical companies, technology firms that develop medical devices, and manufacturing sectors that produce medical equipment. Other industries that may also employ medical professionals include financial services and education institutions that offer health-related courses.
In terms of career progression, medical professionals can often move into leadership roles or specialized fields such as research and development. Many opportunities exist for continuing education and professional development, including training programs, workshops, and conferences. Some common paths for career advancement include taking on additional responsibilities within a current role, pursuing further education or certifications, or moving to a different industry altogether.
Overall, the medical field in Kwazulu-Natal offers a range of career opportunities for those with the right skills and qualifications. By understanding the general trends and requirements in this field, job seekers can better navigate their careers and make informed decisions about their professional paths.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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