Job Description
About the Role
We are seeking a highly experienced Lodge Manager to join our team at Hluhluwe, located on the cusp of a World Heritage Site and overlooking Lake St. Lucia. As part of Dream Hotels & Resorts, we are committed to creating a brighter future through greater accountability and local impact. We live by our 8 core values, which guide our decision-making and operational requirements.
Key Responsibilities
- Overseeing all aspects of resort operations in conjunction with the Resort Property Custodian
- Ensuring highest standards of guest satisfaction, financial performance, and employee engagement
- Shaping the guest experience, maintaining property reputation, and driving business goals
- Managing budgets and ensuring financial acumen
Requirements
- Minimum 3 years of 4-star resort operations and leadership experience
- Strong financial management skills
- Advanced computer literacy
- Excellent Rate management and Reservations skills
- In-depth knowledge of lodge operations
Qualifications
- Formal education/certifications not specified in original job description.
How to Apply
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