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Hoedspruit: Front Of House posted by Bright Placements

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Job Description

About the Role

We are seeking a professional, service-driven Front of House (FOH) / Receptionist to deliver exceptional guest experiences at a luxury 4-star lodge. The successful candidate will be responsible for welcoming guests, managing reception operations, and ensuring outstanding hosting standards.

Key Responsibilities

  • Welcome and assist guests in a professional and friendly manner.
  • Deliver exceptional hosting and guest service experiences at all times.
  • Manage guest check-ins and check-outs efficiently.
  • Handle guest enquiries, requests, and complaints promptly and professionally.
  • Coordinate guest activities, bookings, and lodge services.
  • Maintain accurate reservation and guest records.
  • Ensure reception and guest areas are well-presented at all times.
  • Work closely with other departments to ensure seamless guest experiences.
  • Maintain high service standards aligned with lodge expectations.

Requirements

  • Previous Front of House or receptionist experience in a 4-star lodge or similar hospitality environment.
  • First Aid Level 1 certification (advantageous — can be completed through the lodge).
  • Strong knowledge of guest service and hospitality standards.
  • Exceptional hosting skills (essential requirement).
  • Outgoing, friendly, and professional personality.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail.
  • Ability to remain calm under pressure.
  • Professional appearance and conduct.
  • Strong organisational and administrative skills.

Qualifications

First Aid Level 1 certification is an advantage but not a requirement.

Salary & Benefits

Salary: Not specified in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

View Job  Hoedspruit: Butler- Timbavati posted by Hospitality and Outdoor Ltd

About Catering / hospitality Jobs in Maruleng

In Maruleng, South Africa, the catering and hospitality industry is generally thriving, with a strong demand for skilled professionals to cater to the needs of local businesses, tourists, and residents alike. This sector typically offers competitive salaries and benefits, making it an attractive career choice for those passionate about delivering excellent customer service. However, job seekers should be aware that the industry is highly competitive, and securing a role may require persistence and adaptability.

Salary ranges in the catering and hospitality industry vary widely depending on factors such as experience, company size, and industry sector. While some entry-level positions may offer basic salaries between R15 000 to R25 000 per annum, more senior roles or those in larger establishments can command salaries ranging from R40 000 to R80 000 per annum or more. It’s essential to note that these figures are broad estimates and may not reflect the actual salaries for specific job openings.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work effectively under pressure, and a strong attention to detail. Other important skills include time management, adaptability, and a passion for delivering exceptional customer experiences. Typically, employers seek candidates with a background in hospitality, culinary arts, or a related field, although some may consider applicants with relevant experience from other industries.

The catering and hospitality industry is often found in various sectors, including tourism, food and beverage services, event management, and healthcare. Financial services sector establishments, such as hotels and restaurants, may also employ catering professionals to cater to their clients’ needs. Technology companies or manufacturing firms may also require skilled staff to manage their on-site cafes or dining facilities.

View Job  Hoedspruit: Receptionist - Luxury Lodge - Hoedspruit | Lb posted by Kendrick Recruitment

For those interested in a career in the catering and hospitality industry, there are often opportunities for advancement and professional development. Typically, experienced professionals can move into senior roles such as department heads or managers, while others may choose to pursue specialized training or certifications to enhance their skills and knowledge. With dedication and hard work, individuals can build a successful and fulfilling career in this dynamic and rewarding field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

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View Job  Hoedspruit: Restaurant Manager - Luxury Lodge - Hoedspruit | Lvdw posted by Kendrick Recruitment

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