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iLembe: Administrator posted by Hospitality and Outdoor Ltd

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Job Description

About the Role

We are seeking a highly organized and customer-focused Female Guest House Administrator to join our team at Hospitality and Outdoor Ltd in Ballito. As the primary point of contact with guests, you will be responsible for ensuring an excellent guest experience through exceptional service and attention to detail.

Key Responsibilities

  • Manage reservations and coordinate check-ins and checkouts
  • Handle guest inquiries and provide assistance
  • Supervise housekeeping and maintenance schedules
  • Maintain high standards of cleanliness and service
  • Process payments and track expenses accurately
  • Perform basic financial tasks as required

Requirements

  • Reservations management
  • Front of house assistant experience
  • Basic bookkeeping knowledge
  • Familiarity with Nightsbridge and STO systems
  • Check-in and check-out procedures
  • Ability to work hospitality hours
  • Stock purchasing and stock-takes
  • Fluency in both Afrikaans and English (preferred)
  • General hospitality requirements

Qualifications

  • Formal education or relevant qualifications (if applicable)

Salary & Benefits

R 10 – 12 000 DOE per annum, non-live-in position

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in KwaZulu-Natal

The catering and hospitality industry in KwaZulu-Natal is generally a vibrant sector, with many businesses operating in the region, often driven by tourism and local demand for food and beverage services. Typically, this industry is characterized by seasonal fluctuations, with peak periods during holidays and events, which can impact job availability and stability.

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In terms of salary expectations, catering and hospitality roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide a precise range, salaries for entry-level positions in this field are often generally between R15 000 and R25 000 per annum, with more senior or specialized roles commanding salaries ranging from R30 000 to R60 000 per annum or more. However, these figures are only a rough guide, and actual salaries may differ depending on individual circumstances.

Common skills for success in catering and hospitality roles include strong communication and interpersonal skills, attention to detail, ability to work well under pressure, and basic knowledge of food safety and sanitation procedures. Additionally, many employers place a high value on teamwork, adaptability, and the ability to multitask. Other useful skills may include proficiency in POS systems, inventory management, or social media marketing.

The catering and hospitality industry is diverse, with various sectors employing these roles, including financial services sector events, technology industry conferences, manufacturing sector functions, and tourism-related establishments. Many businesses in these industries also require staff for evening and weekend shifts, as well as flexibility to work on short notice.

For those looking to progress their careers in this field, opportunities exist for advancement to management or supervisory roles within existing companies, or even to start one’s own catering or hospitality business. Many organizations also provide training and development programs to enhance skills and knowledge, which can be beneficial for career progression.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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