Job Description
About the Role
An exciting opportunity has opened up for a Sales Coordinator to join our team! The ideal candidate will be responsible for ensuring that customer orders are executed to specifications, closing sales deals, and maintaining good customer relationships.
Key Responsibilities
- Update customer information and contact details accurately.
- Take and capture orders in an accurate manner.
- Document, resolve, and escalate customer queries (including but not limited to deliveries, pricing, etc.).
- Update call lists.
- Upsell on every sales call made to customers.
- Receive pricing/deals from Key Account and Accounts Manager and ensure the following:
- Approved changes are affected
- Approved deals are affected
- Pricing register updated to specifications
- Ensure the correct pricing is loaded on the system when placing orders for all customer channels.
- Place orders on the system once received from customers via phone.
- Pull orders from different B2B systems (e.g., Spar, PnP, Checkers, and Internal Butcheries).
- Capture orders received on email and from Key Account Managers.
- Track orders.
- Inform customers about late deliveries.
- Inform customers about short/out-of-stock deliveries.
- Inform customers if delivery dates need to be changed due to no stock.
- Keep records of calls and sales and note useful information.
- Safekeep all hard copy and soft copy documentation.
- Close all open calls and ensure the customers received the stock.
Requirements
- Previous experience as a sales coordinator, telesales representative, or sales/customer service-related role.
- Good knowledge of relevant computer programs and telephone systems.
Qualifications
No formal education qualifications mentioned in the original job description.
About Sales Jobs in Pretoria
In Pretoria, the sales industry is a dynamic and competitive field, with many companies across various sectors requiring skilled professionals to drive revenue growth and customer engagement. Typically, sales roles in Pretoria are driven by business objectives, such as meeting quarterly targets or expanding product offerings. As a result, sales professionals in this region often need to be adaptable, resilient, and strategic thinkers.
Generally, the salary range for sales positions in Pretoria can vary widely depending on factors like experience, company size, industry sector, and performance. Typically, entry-level sales roles may start within a salary bracket of R300 000 to R500 000 per annum, while experienced professionals can earn between R600 000 to R1 million or more, depending on their individual performance and the specific company’s compensation structure.
Common skills required for successful sales roles in Pretoria include strong communication and interpersonal skills, product knowledge, negotiation and persuasion abilities, and a proven track record of meeting or exceeding sales targets. Typically, sales professionals in this region also need to be highly organized, with excellent time management and analytical skills, as well as the ability to build and maintain relationships with clients and colleagues.
Many industries commonly employ sales professionals in Pretoria, including the financial services sector, technology industry, manufacturing sector, and B2B (business-to-business) sectors. These roles often require a deep understanding of the specific industry and its customers, as well as strong technical skills.
In terms of career development, sales professionals in Pretoria can typically progress to senior roles such as sales manager or account director, where they oversee teams and develop strategic business plans. Others may choose to move into product management, marketing, or executive roles within their organization, or pursue opportunities in other industries altogether. Typically, a strong track record of performance, combined with ongoing training and development, is essential for career advancement in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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