Johannesburg: Aftermarket Sales Manager posted by Bilnor Staffing Solutions
Posted on 2025-05-01 00:00:00
| Employer | Bilnor Staffing Solutions |
|---|---|
| Category | Insurance Sales/Marketing |
| Location | Gauteng / Johannesburg |
Job Summary
1. Strategic Sales & Business Growth
- Develop and execute short- and long-term sales strategies for the aftermarket division.
- Drive customer retention, upselling, and penetration into new accounts.
- Achieve or exceed annual sales targets, profit margins, and market share goals.
2. Contract Management & Legal Compliance
- Lead all commercial discussions, including pricing, terms, and service levels.
- Draft, review, and negotiate aftermarket sales contracts, ensuring alignment with contract law, company policies, and industry best practices.
- Collaborate with legal teams to manage contractual risks and ensure enforceability of agreements.
- Maintain records of contracts and ensure post-sale compliance with terms.
3. Client Relationship & Market Development
- Manage relationships with key accounts, distributors, and service partners.
- Conduct client visits, site assessments, and service quality evaluations.
- Identify client-specific aftermarket needs and provide tailored solutions.
- Act as the main escalation point for contract performance and customer satisfaction.
4. Team Leadership & Performance Management
- Lead, mentor, and coach a high-performing aftermarket sales team.
- Conduct regular sales reviews and ensure ongoing performance improvement.
- Identify skills gaps and implement training and development plans.
5. Cross-Functional Collaboration
- Coordinate with Product Support, Legal, Engineering, Finance, and Logistics teams to align service offerings with customer expectations.
- Work closely with Supply Chain and Technical Teams to ensure availability of parts and timely service delivery.
Job Requirements:
Education
- Bachelor’s degree in Business Administration, Sales, Mechanical Engineering, or a related field.
- Postgraduate qualification in Business or Contract Law will be advantageous.
Experience
- 5+ years of progressive experience in sales and business development in the industrial, heavy equipment, or mining sectors.
- Minimum 2 years of leadership experience in a managerial role.
- Strong experience negotiating commercial agreements and managing customer contracts in a B2B environment. Legal & Contractual Expertise
- Working knowledge of South African contract law and applicable commercial statutes.
- Proven experience in drafting, interpreting, and negotiating service-level agreements (SLAs), warranties, and maintenance contracts.
- Experience resolving contract disputes and managing risk in customer engagements.
Core Competencies & Skills
- Sales Acumen: Strong sales planning and execution ability, with a track record of revenue growth.
- Contract Negotiation: Skilled in negotiating terms, pricing, liability, and warranties to protect company interests while satisfying customer requirements.
- Commercial & Legal Awareness: Ability to interpret contractual clauses and assess legal/commercial implications.
- Analytical Thinking: Strong business judgment, forecasting, and data-driven decision-making.
- Communication: Advanced written and verbal communication skills, especially for formal proposals and negotiations.
- Leadership: Effective team motivator and problem-solver.
- Customer Orientation: Passion for delivering value through quality service and support.
Key Performance Indicators (KPIs)
- Sales revenue growth (year-on-year aftermarket performance)
- Contract conversion and renewal rates
- Contract compliance and customer satisfaction ratings
- New market penetration
- Gross margin performance
- Resolution of contractual disputes and turnaround time
———————————————————
Duties, Responsibilities & Reasons for Leaving at each Company MUST be listed on CV.
No Criminal Record.
Medically Fit.
Thank you
Click Go Apply to apply online!
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