Job Description
About the Role
A leading financial services organisation is seeking an experienced Design Lead to drive intermediary experience strategy and design across a large-scale digital platform environment. This role will lead the design capability responsible for shaping intuitive, consistent and user-centred intermediary journeys across multiple products, channels and teams.
Key Responsibilities
- Define and lead intermediary experience strategy across digital platforms and journeys.
- Drive UX, UI and interaction design best practices across multiple teams.
- Lead user research, usability testing and insight-driven design initiatives.
- Build and mentor a high-performing design team and design culture.
- Own and evolve the design system, governance frameworks and shared design assets.
- Collaborate with Product, Technology and Business leaders to shape end-to-end experiences.
- Translate strategic objectives into practical, scalable and user-centred design solutions.
- Ensure consistency, accessibility and quality across intermediary experiences.
Requirements
- Bachelor’s degree or equivalent qualification in a related field.
- 8–12 years’ experience in Product Design, UX/UI or Service Design.
- Proven experience leading design teams within enterprise or financial services environments.
- Strong knowledge of human-centred design methodologies and agile delivery.
- Experience with interaction design, user journeys, service blueprints and design systems.
- Strong stakeholder engagement and leadership capability.
- Experience conducting and interpreting qualitative and quantitative user research.
Qualifications
No specific qualifications mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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