Johannesburg: Head of Central Sales & Telesales

March 11, 2026 Jobs in Central Johannesburg

Job Description

About the Role

We are seeking a senior sales leader to design, build, and lead a new central sales function in Johannesburg (Hybrid). This role will initially oversee a telesales-driven team, converting inbound and channel-generated leads, with the progressive goal of evolving into a digitally enabled customer acquisition engine. The successful candidate will own the full central sales ecosystem, ensuring seamless customer journeys and high conversion rates across multiple channels.

Key Responsibilities

Build and lead the central sales team, including telesales and digital sales roles
Design and implement sales processes, scripts, quality standards, and KPIs
Drive lead conversion from multiple channels: employer partnerships, market activations, QR campaigns, and digital platforms
Ensure excellent customer support throughout the application journey
Define and implement CRM, lead management, and workflow systems
Establish performance metrics and incentive structures aligned with business goals
Develop a roadmap to evolve from a telesales-heavy model to a digital-first, automated customer acquisition process

Requirements

8 years of leading high-volume centralized sales operations, preferably in financial services, fintech, telecoms, or similar
Proven experience building sales functions from scratch or leading major sales transformations
Strong understanding of telesales operations, digital sales, CRM, and customer journey design
Experience with performance-based remuneration and incentive structures

Qualifications

Formal education/certifications not specified in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Sales Jobs in Gauteng

The sales industry in Gauteng, South Africa is a dynamic and competitive field, with various sectors driving demand for skilled professionals. Generally, the job market trend in this region indicates a steady growth in sales-related positions, driven by the increasing importance of businesses in South Africa’s economy.

Typically, sales roles in Gauteng offer a broad salary range, which can vary widely depending on factors such as level of experience, company size, and industry sector. For example, entry-level sales positions may start at around R200 000 to R400 000 per annum, while senior sales professionals or those working in large corporations can earn upwards of R800 000 to R1 500 000 per year. However, it’s essential to note that these figures are general estimates and actual salaries can differ significantly depending on individual circumstances.

Common skills required for a successful sales career in Gauteng include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, negotiation and closing techniques, product knowledge and industry insights, and proficiency in CRM software and other sales tools. Additionally, many sales professionals in this region possess a degree or diploma in business, marketing, or related fields.

Sales roles can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and more. These industries often require sales professionals to have a deep understanding of their respective markets and customers, as well as the ability to adapt to changing market conditions.

For those looking to pursue a career in sales, there are typically several opportunities for professional development and growth. Many companies offer training programs, mentorship schemes, and performance-based bonuses, which can help sales professionals advance their careers and increase their earning potential. Additionally, certifications such as the Certified Sales Professional (CSP) or the Advanced Sales Certification (ASC) can demonstrate a commitment to excellence and enhance job prospects.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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