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Johannesburg: Operations Manager – Lesaka (Fin-Tech) posted by Lesaka Technologies

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Job Description

About the Role

The Operations Manager (Operations Enablement & Transformation) is responsible for driving operational coordination, governance, and execution across multiple operational departments in Cash Operations. This role acts as a central integration point to ensure alignment, visibility, and continuous improvement across Operations.

Key Responsibilities

  • Act as the central coordination hub across Inventory, Risk, CIT, Deployments, Contact Centre, and Technical Support to align stakeholders and ensure efficient execution of operational initiatives.
  • Identify and remove crossfunctional bottlenecks impacting service delivery and maintain visibility of operational priorities, risks, and dependencies.
  • Provide strategic support to Technical Support, focusing on escalations, SLA adherence, and performance trends.

Requirements

  • Strong crossfunctional coordination and influence (without direct authority)
  • Excellent problemsolving and structured thinking capability
  • High attention to detail
  • Strong stakeholder management across Operations, Technology, Vendors, and Business
  • Analytical mindset with strong reporting and insight capability

Qualifications

Matric Diploma/Degree in Business Management or Project Management (advantageous)

Salary & Benefits

Not applicable

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

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Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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